About The Job:
The Community Relations Superintendent is responsible for leading, developing, and executing a comprehensive community relations strategy in support of a surface silver mining operation in Nevada. This role will build and manage a high-performing community relations team, fostering strong, transparent, and proactive relationships with local stakeholders, including regulatory agencies, tribal entities, community organizations, local government, and residents.
The position plays a key leadership role in ensuring the operation maintains its social license to operate through effective engagement, issue resolution, and alignment with environmental stewardship goals.
Essential Functions & Responsibilities of the Position:
Strategic Leadership & Implementation
- Develop and implement a long-term community relations strategy aligned with site operational goals, permitting requirements, and corporate standards.
- Identify key community risks and opportunities, and develop mitigation or engagement plans.
- Establish measurable performance indicators (KPIs) to evaluate effectiveness of community engagement efforts.
- Support permitting and regulatory processes through coordinated stakeholder engagement.
Team Development & Leadership
- Build, mentor, and lead a community relations team, including specialists and coordinators.
- Establish clear roles, responsibilities, and performance expectations for team members.
- Promote a culture of accountability, professionalism, and continuous improvement.
- Provide training and development opportunities to enhance team capability in communications, stakeholder engagement, and conflict resolution.
Stakeholder Engagement
- Develop and maintain strong relationships with:
- Local communities and landowners
- County and municipal officials
- Tribal governments and representatives
- State and federal agencies
- Non-governmental organizations (NGOs)
- Other key stakeholders as identified
- Serve as a primary point of contact for community concerns, ensuring timely and professional responses.
- Lead public meetings, outreach programs, and community events.
Community Programs & Initiatives
- Design and manage community investment programs, including sponsorships, donations, and partnerships.
- Support workforce development initiatives and local hiring efforts.
- Coordinate educational outreach and site tours to enhance community understanding of mining operations.
Communications & Reporting
- Oversee development of communication materials, including newsletters, reports, and public disclosures.
- Ensure consistent messaging across internal and external communications.
- Prepare reports summarizing community engagement activities, issues, and resolutions for management review.
Issue Management & Compliance
- Establish and maintain the Borealis community grievance mechanism to track and resolve complaints.
- Ensure compliance with permits, agreements, and company policies related to community relations.
- Coordinate closely with Environmental, Operations, and Legal teams on sensitive issues.
Cross-Functional Collaboration
- Partner closely with Environmental, Permitting, and Regulatory teams to ensure alignment between community engagement strategies and permitting requirements, environmental commitments, and compliance obligations.
- Coordinate with Operations and Mine Planning teams to proactively communicate project activities, schedules, and potential community impacts.
- Collaborate with Human Resources on local hiring initiatives, workforce development programs, and community-focused recruitment efforts.
- Work with Legal and Government Affairs to ensure messaging, agreements, and stakeholder interactions are consistent with regulatory and contractual obligations.
- Support Health & Safety and Emergency Response teams in community notification planning and incident communication.
- Align with Corporate Communications to ensure consistency in external messaging, branding, and crisis communications.
- Facilitate regular internal coordination meetings to share stakeholder feedback, track emerging issues, and ensure timely, unified responses across departments.
- Integrate community feedback into operational decision-making by providing actionable insights to site leadership and functional teams.
Qualifications & Educational Requirements:
Qualifications to include any combination of education and experience that provide the required skill and knowledge for the successful performance of the position.
Education
- Bachelor’s degree in Communications, Public Relations, Environmental Science, Social Sciences, or a related field (Master’s preferred).
Experience
- 7+ years of experience in community relations, stakeholder engagement, or public affairs.
- Experience in mining, natural resources, or heavy industry strongly preferred.
- Demonstrated experience developing and executing strategic engagement plans.
- Proven experience leading and developing teams.
Skills and Competencies:
- Strong leadership and team-building skills.
- Excellent written and verbal communication abilities.
- Conflict resolution and negotiation expertise.
- Knowledge of regulatory and permitting processes in Nevada or similar jurisdictions.
- Ability to work effectively with diverse stakeholders, including rural communities and tribal nations.
- Strong organizational and project management skills.
Safety:
- Place the safety, health and the well-being of our employees and contractors as our #1 value.
- Foster “safety excellence” through training, motivating, and providing resources in all aspects of safety and occupational health.
- Identify and control occupational hazards
- Adopt and enforce the highest safety and health standards by complying with written Policies, Regulatory Compliance, SOP’s and work site permits
- Maintain a high degree of safety and health awareness through observation, by performing risk assessments and conducting frequent safety meetings and audits