Background:
The Maternal and Child Health Division’s (MCH) Community Engagement and Systems
Building team serves to connect families, organizations, and providers locally
and statewide. This mission is accomplished by building and strengthening
systems that serve Hoosiers throughout their lifespan.
Current initiatives include:
1. A system that identifies women early in their pregnancies and connects them
with an OB navigator – a home visitor who provides personalized guidance and
support to women during pregnancy and at least the first 6 to 12 months after
the baby's birth.
2. A statewide helpline, that helps reduce Indiana’s infant mortality rate with
dedicated communication specialists that provide valuable pregnancy information,
referrals, and accessible resources to pregnant women and families with babies.
MCH seeks to grow its reach of these initiatives across the state and be more
fully connected to families, providers, and social service organizations.
Purpose of Position/Summary:
The purpose of this position is to represent the Maternal and Child Health
Division’s (MCH) Systems Building and Community Engagement Team (SBCE) in the
community, to build relationships with a wide variety of local and state-wide
partners, and to promote MCH projects and programs. Specifically, this position
will focus on serving as the liaison between the community, families and the MCH
system.
The Outreach and Education Specialist will support the awareness and visibility
of the Maternal and Child Health initiatives to the state. This position will
fulfill this purpose by (1) representing MCH at numerous community events and
meetings (2) engaging providers and families in the MCH system and (3) providing
information, support, and connections to training opportunities to professionals
statewide.
Essential Duties/Responsibilities:
• Be knowledgeable of community service programs and resources, behavioral
health care, specialized children services, and education/training
opportunities.
• Promote and support Maternal and Child Health by attending conferences, expos,
community events, and other networking opportunities that bring awareness to the
program initiatives.
• Communicate effectively with families in the community and agency partners to
ensure all needs are met, linking them to the MCH program initiatives.
• Network with organizations and exhibitors at all conferences, expos, and
health fair events.
• Participate in community committees as well as assist colleagues as needed.
• Participate in the development and preservation of program initiatives and
other state activities.
• Work across the MCH Division with outreach efforts.
• Establish partnerships with social service agencies, including, but not
limited to, WIC, hospitals, Healthy Families, Child Care Resource and Referral,
Head Start, Early Head Start, NICUs, childcare providers and other providers
within the Maternal and Child Health population.
• Identify Point of Contacts to community resources and maintain updated contact
information in Excel spreadsheet
• Prepare and distribute MCH informational and promotional materials to
providers that serve the MCH population throughout the state upon receiving
requests from providers.
• Assist in preparing and updating presentations to deliver to community
organizations.
• Assist or act as a substitute for the Community Outreach and Education
Supervisor in work group meetings and/or monthly meetings that increase
awareness to MCH program initiatives.
• Contribute to maintaining and assisting with publishing content that promotes
and enhances maternal and child health.
Events:
• Seek and identify resource events, conferences in which all three systems will
benefit from exhibiting.
• Assist in maintaining an updated spreadsheet of all distributed promotional
items
Marketing
• Research and recommend ideas for any marketing initiatives.
• Assist with the development of creative program material (i.e. promotional
items).
• Help coordinate all the artwork and creative process from the design phase to
print phase.
• Collaborative with Office of Public Affairs (OPA) to maintain a positive
rapport regarding feedback and suggestions about the artwork and design process.
Job Requirements:
• Minimum of Bachelor’s degree in any field of study related to human services,
social services or early childhood education.
• Experience and interest in working with children and families.
• Valid Indiana Driver’s License and ability to travel throughout the state of
Indiana.
• Maintain a flexible daily schedule and be available during non-traditional
work hours and days.
• Willing to work evenings, and weekends.
• Remote position requires ALL TRAVEL to events, expos, conferences, etc.
• Minimum one year of coordinating experience and outreach efforts.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook.
• Excellent organization and communication skills.
• Exemplary customer service skills in dealing with the public.
• Proven leadership ability and experience working in the community with social
service agencies.
• Knowledge of community programs and resources available throughout the State.
• Knowledge of Indiana Medicaid health insurance policies.
• Ability to work as a team member and take direction, as well as the ability to
take responsibility and make decisions.
• Excellent office skills and computer knowledge.
• Able to read, write and speak English. Able to communicate professionally
verbally and in writing.
• Ability to comprehend oral and written directions, express ideas clearly and
convey information.
• Able to handle multiple tasks and projects with limited direct supervision.
• Must be motivated to independently initiate and perform job duties.
• Must be able to assist in other duties, tasks, and projects as assigned by the
Community Outreach and Education Supervisor.
Difficulty of Work:
This position requires significant attention to detail, the ability to work with
internal and external partners, knowledge of MCH programs, performance
objectives and interpretation of those objectives within a life course
framework. The Outreach and Education Specialist must also be able to resolve
problems, logically develop ideas, interpret policy, and have superb oral and
written communication skills.
Personal Work Relationships:
The Outreach and Education Specialist maintains cooperative relationships with
internal and external partners for daily problem solving and interpretation of
regulations and policies; and must have the ability to work with a diverse group
of employees, not only in function, but also in skill level.
Physical Effort:
Position requires the ability to sit for long periods and extensive use of
computers. Travel is required to all community events and agency quarterly
meetings. Some heavy lifting required when setting up and breaking down for
exhibitions/events.A
American Technology Consulting