Community Outreach & Strategic Partnerships Manager

Build Relationships. Strengthen Communities. Drive Market Growth.

At zTrip, we do more than provide transportation. We create mobility solutions that connect people, businesses, healthcare organizations, hospitality partners, and communities through safe, reliable, and innovative transportation services.

We're seeking an energetic, relationship-focused Community Outreach & Strategic Partnerships Manager to expand our community presence, build meaningful partnerships, and create new opportunities for growth. This role is ideal for someone who enjoys networking, developing business relationships, engaging with community organizations, and serving as a visible ambassador for a trusted transportation brand.

If you're passionate about community engagement, partnership development, business growth, and creating positive local impact, we invite you to join our team.

Benefits & Perks

• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Career Advancement Opportunities
• Ongoing Training and Professional Development
• Collaborative Team Environment
• Opportunity to Influence Company Growth
• Dynamic and Fast-Paced Work Environment

Position Overview

As the Community Outreach & Strategic Partnerships Manager, you will be responsible for developing relationships with businesses, healthcare organizations, hotels, schools, community groups, and other local stakeholders. You will serve as the face of zTrip in the market, helping increase awareness of our services, generate new opportunities, and strengthen strategic partnerships that support long-term growth.

Success in this role requires excellent communication skills, strong relationship-building abilities, a proactive mindset, and a passion for connecting people with transportation solutions that make a difference.

Key Responsibilities of a Community Outreach & Strategic Partnerships Manager:

Community Outreach & Relationship Building

• Establish and maintain relationships with local businesses, organizations, healthcare providers, educational institutions, and community leaders.
• Serve as a community ambassador representing zTrip at networking events, industry gatherings, chamber meetings, and local functions.
• Build partnerships that promote awareness and utilization of zTrip services.
• Develop referral networks and identify opportunities to strengthen local engagement.
• Foster long-term relationships that support business growth and community impact.

Strategic Partnerships & Business Growth

• Identify new partnership opportunities across assigned markets.
• Develop customized transportation solutions that meet partner needs.
• Conduct presentations, meetings, and outreach efforts with prospective clients and organizations.
• Collaborate with internal teams to support account development and service implementation.
• Assist in growing ridership, service adoption, and market presence.

Brand Awareness & Community Engagement

• Promote zTrip's mission, values, and transportation solutions throughout the community.
• Support local marketing initiatives, campaigns, and promotional events.
• Increase brand visibility through strategic networking and outreach efforts.
• Maintain a strong and positive presence within key community organizations.
• Represent the company professionally in all public-facing interactions.

Market Development

• Research local business trends and community needs.
• Identify opportunities to expand services and strengthen partnerships.
• Monitor competitive activity and industry developments.
• Provide feedback and recommendations to leadership regarding market opportunities and customer needs.

Reporting & Performance Tracking

• Maintain accurate records of outreach activities, partnerships, and business opportunities.
• Utilize CRM systems to track meetings, contacts, referrals, and partnership development.
• Prepare regular activity and performance reports for leadership.
• Monitor results and identify opportunities for continuous improvement.

Qualifications of a Community Outreach & Strategic Partnerships Manager:

Preferred Experience

• Experience in community outreach, business development, client relations, sales, marketing, or partnership management.
• Proven ability to build and maintain professional relationships.
• Strong networking and public speaking skills.
• Excellent communication and interpersonal abilities.
• Self-motivated and able to work independently.
• Strong organization and time-management skills.
• Experience utilizing CRM systems and relationship management tools.
• Valid driver's license required.

Core Competencies

• Community Engagement
• Strategic Partnerships
• Relationship Management
• Business Development
• Networking & Outreach
• Public Relations
• Lead Generation
• Communication & Presentation Skills
• Account Growth
• Problem Solving
• Time Management
• Professionalism & Integrity

What Success Looks Like of a Community Outreach & Strategic Partnerships Manager:

In this role, you will:

• Develop meaningful partnerships that increase awareness and utilization of zTrip services.
• Expand zTrip's presence and reputation throughout the community.
• Generate new business opportunities through relationship-building efforts.
• Strengthen connections with community organizations and local stakeholders.
• Support revenue growth through strategic outreach initiatives.
• Represent the company with enthusiasm, professionalism, and integrity.
• Contribute directly to market expansion and organizational success.

Why Join zTrip?

At zTrip, you'll have the opportunity to make a measurable impact on a growing transportation company that serves communities across the country. Your ability to build relationships, create partnerships, and engage with local organizations will help improve mobility while driving business growth.

If you enjoy connecting people, cultivating partnerships, and making a difference in the communities you serve, we'd love to hear from you.

Apply Today

Join zTrip as a Community Outreach & Strategic Partnerships Manager and help expand our reach through community engagement, relationship building, and innovative transportation solutions.

Build connections. Strengthen partnerships. Drive growth.