Community Outreach Coordinator

Job Type: Full-Time

Department: Community Outreach and Marketing

Schedule: Monday–Friday, with occasional evenings and weekends

Travel: Up to 75% local travel

Build Relationships. Make an Impact. Help Us Grow.

Always Best Care – Team Greene is seeking an energetic, results-driven Community Outreach Coordinator to join our growing team!

Are you a natural relationship builder who enjoys connecting with healthcare professionals, developing business opportunities, and making a meaningful difference in your community?

If you have a passion for helping others, a talent for networking, and the drive to achieve measurable results, we want to hear from you!

As our Community Outreach Coordinator, you will play a vital role in expanding our presence throughout the community, strengthening referral partnerships, and connecting individuals and families with quality home care services.

What You'll Do

Business Development & Relationship Building

· Establish and maintain strong relationships with hospitals, discharge planners, case managers, social workers, physicians, rehabilitation facilities, senior living communities, and other referral partners.

· Identify and pursue new business opportunities through networking, cold calling, and strategic community outreach.

· Conduct a minimum of five (5) meaningful referral-source visits per scheduled outreach day.

· Develop and execute outreach strategies to increase referrals, new client admissions, and market visibility.

· Manage an assigned territory and maintain consistent communication with existing and prospective referral sources.

Community Outreach & Marketing

· Represent Always Best Care – Team Greene at networking events, healthcare meetings, community programs, health fairs, and professional gatherings.

· Educate healthcare professionals, community organizations, and prospective clients about our home care services.

· Assist with coordinating community events, marketing initiatives, and promotional activities.

· Identify opportunities to strengthen our brand presence and expand community partnerships.

Client Coordination & Team Collaboration

· Complete required Start of Care (SOC) documentation during client home visits.

· Collaborate with our Customer Service Team to ensure timely and seamless initiation of care.

· Communicate effectively with clients, families, referral sources, and internal departments.

· Ensure assigned documentation is completed accurately and within established timelines.

Reporting & Accountability

· Maintain accurate records of referral-source visits, outreach activities, and follow-up opportunities.

· Keep an organized and updated outreach calendar accessible to leadership.

· Track referral activity, conversion rates, and other key performance indicators.

· Meet established productivity goals and contribute to overall business growth.

What We're Looking For

Preferred Qualifications

· Bachelor's degree in Marketing, Business, Communications, Healthcare Administration, Social Services, or a related field.

· 1–5 years of experience in healthcare marketing, business development, community outreach, or relationship management.

· Experience in home care, home health, hospice, senior living, or a related healthcare industry is strongly preferred.

· Established relationships with healthcare referral sources are a plus.

· Bilingual skills are a plus.

Skills That Will Help You Succeed

· Exceptional communication, networking, and interpersonal skills.

· A confident, outgoing personality with a passion for building professional relationships.

· Strong organizational and time-management abilities.

· A self-motivated, goal-oriented approach to business development.

· Ability to work independently while collaborating effectively with a team.

· Strong presentation, problem-solving, and follow-up skills.

· Proficiency with Microsoft Office and the ability to learn new technology.

· A commitment to professionalism, accountability, and exceptional customer service.

Additional Requirements

· Valid driver's license, reliable transportation, and automobile insurance meeting state requirements.

· Ability to travel throughout assigned service territories, up to 75% of working time.

· Flexibility to attend occasional evening and weekend community events.

· Ability to perform the essential functions of the position, with or without reasonable accommodation.

Why Join Always Best Care – Team Greene?

At Always Best Care – Team Greene, we believe that strong community relationships create opportunities to improve lives.

As a Community Outreach Coordinator, you'll have the opportunity to build meaningful partnerships, connect families with essential care services, and contribute directly to the growth and success of our organization.

We're looking for someone who brings initiative, creativity, professionalism, and a genuine commitment to making a difference.

Ready to Make an Impact?

If you’re passionate about building relationships, motivated by results, and excited to help

individuals and families access quality home care, we encourage you to apply today!

Join Always Best Care – Team Greene and help us make a difference, one relationship at a time.

Equal Employment Opportunity

Always Best Care – Team Greene is an Equal Opportunity Employer. We consider qualified applicants without regard to any status protected by applicable federal, state, or local law.