Community Office Manger II/Branch Manager

Title

Community Office Manger II/Branch Manager

About the Organization Jeff Bank has achieved incredible growth and success since its inception in 1913, and it could not have happened without the energy, desire and talent of our employees. We embrace diversity and recognize the importance of creating a team that is committed to the success of our customers, the communities we serve, the Bank and each other.

Our commitment presents many possibilities for career development. Bring your professional image and your passion for providing exceptional service to a dynamic team dedicated to helping create successful businesses, opportunities, financial health and strong, vibrant communities.

We offer a broad range of exciting employment opportunities, with competitive compensation and comprehensive benefits that include:

Health & Welfare Benefits

Paid Time Off

Retirement Savings

Employer Paid Life & Disability Insurance

Flexible Spending Accounts

Tuition Assistance Program

Employee Banking & Loan Discounts

Employee Assistance Program

Continuous Training and Development Opportunities Position Community Office Manger II/Branch Manager Description

GENERAL RESPONSIBILITIES

The Community office Manager II is responsible for the

administration and efficient daily operation of a full

service branch (deposits of between $25,000,000. and

$50,000,000. and processing between 3,000 and 6,000

transactions per month) including operations, lending,

product sales, customer service and security and safety in

accordance with the Bank's policies and procedures.

Develops new deposit and loan business; provides a superior

level of customer relations and promotes the sales and service

culture through coaching, guidance and staff motivation;

achieves individual and branch sales goals through new business

sales, referrals and retention of account relationships. Provides

leadership, training, supervision; ensures the branch is adequately

staffed with employees committed to the bank and branch goals;

delegates day to day operations to other branch personnel.

Responsible for attaining established bank and branch goals

through active participation in management and officer call

programs. Participates in community affairs to increase the

Bank's visibility and to enhance new and existing business

opportunities.

ESSENTIAL DUTIES

1. Demonstrates core values and guiding principles as outlined

in the Bank's Mission, Vision and Value Statements of which

the following are illustrative:

a. Gives exceptional customer service to both internal

and external customers by providing prompt, polite and

effective communication.

b. Participates as a member of the team.

c. Positively and proactively contributes to the Bank's

Strategic Plan.

d. Demonstrates support of Management.

2. Ensures that all activities and work functions adhere to

compliance requirements as are defined in company policies and

procedures as well as state/federal laws and regulations.

3. Manages the Community Office in order to meet the

financial service needs of customers in the assigned

community market area as follows:

a. Provides exceptional customer service, following up

on resolving inquiries in a timely and complete

manner to ensure customer satisfaction and retention.

b. Works with management in establishing growth, sales,

and profit objectives for the office; provides input

to these objectives and to the manner in which

performance will be measured and controlled.

c. Insures that the community office is properly staffed

and that the staff is trained to meet customer

service needs as well as sales objectives.

d. Makes certain that all office operations are

performed in accordance with established bank

policies and procedures, either directly or through

appropriate supervisor, e.g., office balancing,

control of vault cash, etc.

e. Provides for the proper security, maintenance, and

cleanliness of the office; supervises the opening and

closing of the building and vault; makes necessary provisions

for the securing and accounting of negotiable papers.

f. Establishes specific sales and customer service goals

for each staff member.

g. Makes certain that all staff members are adequately

trained both with respect to product knowledge and

selling techniques.

h. Insures that all sales and customer service reporting

information is provided on a timely basis.

i. Conducts regularly scheduled (at least monthly)

sales and customer service meetings.

j. As Community Office Manager, is held accountable for

sales performance.

k. Makes "outside" sales and customer service calls on

present and prospective customers within the

office's market area.

l. Actively participates in the community in a manner

that reflects favorably on the bank.

m. Attires himself/herself in a professional businesslike

manner and ensures all personnel adhere to the same.

4. Implements strategies to achieve goals assigned to the office.

5. Cooperates with, participates in, and supports the

adherence to all internal policies, procedures, and

practices in support of risk management and overall

safety and soundness and the bank's compliance with all

regulatory requirements, e.g. Community Reinvestment Act

(CRA), Equal Credit Opportunity Act, etc., including but

not limited to BSA and AML (awareness when processing

cash deposits, sale of monetary instruments, structured

deposits, and incoming and outgoing wires). Insures

that the department and all personnel adhere to the same.

6. Organizes the work and activities of the Community

Office in order to achieve established goals; monitors

the efficiency and performance of the office versus

established standards.

7. Directly supervises assigned personnel as follows:

a. Assists in the selection of new personnel as appropriate.

b. Makes provisions for the proper orientation and

training of new personnel.

c. Reviews employee performance throughout the probationary

period and on a regularly scheduled basis thereafter.

d. Organizes, schedules, and distributes work among

assigned personnel.

e. Keeps personnel informed of pertinent policies and

procedures affecting the office and/or their jobs;

creates an atmosphere in which upward communication

from employees is encouraged.

f. Administers personnel policies and procedures as

established by bank policy.

g. Provides ongoing coaching to staff members using

specific and appropriate feedback.

h. Maintains a positive work atmosphere by acting and

communicating in a manner that is positive and

respectful.

8. Communicates with the Branch Coordinator, other office

managers, and appropriate staff in order to

integrate goals and activities.

9. Provides periodic reports to the Branch Coordinator

and other groups as required throughout the bank.

10. Provides consumer loan services to customers of the

Credit Services as follows:

a. Obtains, reviews and analyzes applications and

financial information.

b. Makes recommendations on loans and approves credit

within their specified lending authority.

11. Obtains and maintains annually registration with the

National Mortgage and Licensing System and Registry as

required under the provisions of the SAFE Act.

ANCILLARY DUTIES

1. Performs other related duties as assigned or directed.

Salary Range

$62,000-$78,000.

Job Grade - 14

JOB LOCATION

As assigned

Equipment/Machines

1. Automobile

2. Telephone

3. PC

4. Printer

5. Computer keyboard

6. Calculator

Position Requirements

BASIC QUALIFICATIONS

Education/Training: Education beyond a high school diploma or equivalent preferred; specialized banking education and training.

Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management and supervisory skills sufficient to manage a staff of (usually more than) five (5) employees; moderate consumer lending authority; a thorough knowledge of the features and benefits of all bank products and services; a working knowledge of bank operating policies and procedures; valid driver's license.

Experience: A minimum of five (5) years' experience in related banking and/or sales management positions normally required.

Full-Time/Part-Time Full-Time Location Wurtsburo Number of Openings 1 Post Internal Days 10 EOE Statement Affirmative Action Notice

Jeff Bank is proud to be an Affirmative Action Equal Opportunity Employer Minorities/Females/Disabled/Veteran. Our Bank is committed to a policy of equal employment opportunity for applicants and employees. We treat each in a manner free of discrimination regarding race, creed, color, religion, sex, sexual orientation, national origin, age, disability, marital status, veteran status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Pay Transparency Policy

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

This position is currently accepting applications.

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