Community Mental Health Counselor II (CMHC II)

Position Summary 

The Community Mental Health Counselor II (CMHC II) provides comprehensive case management, rehabilitation, crisis intervention, counseling support, and care coordination services to adults living with serious mental illness and/or co-occurring disorders. Working within a multidisciplinary treatment team, the CMHC II promotes recovery, independence, community integration, and improved quality of life through person-centered, culturally responsive, and trauma-informed care. 

Essential Duties and Responsibilities 

• Provide intensive case management services for an assigned caseload. 
• Develop, implement, and monitor individualized treatment plans. 
• Coordinate behavioral health, medical, housing, employment, educational, and community resources. 
• Provide rehabilitation, recovery support, crisis intervention, and de-escalation services. 
• Facilitate psychoeducational and rehabilitation groups. 
• Maintain timely, accurate electronic health record documentation. 
• Participate in interdisciplinary treatment team meetings. 
• Assist clients with appointments, benefits, housing, transportation, and community integration. 
• Ensure compliance with DHCS, LACDMH, HIPAA, CARF, and agency standards. 
• Perform other duties as assigned. 

Minimum Qualifications 

• Bachelor's degree in Psychology, Social Work, Sociology, Human Services, Behavioral Science, Counseling, or a related field. Associate degree plus 2 years of experience.  
• One (1) to three (3) years of behavioral health or case management experience preferred. 
• Valid California Driver License and acceptable driving record. 
• Successful DOJ/FBI background clearance and health screening. 

Knowledge, Skills & Abilities 

• Knowledge of serious mental illness and recovery-oriented care. 
• Strong communication, documentation, and organizational skills. 
• Ability to work effectively with diverse populations. 
• Proficiency with Electronic Health Records and Microsoft Office. 

Physical Requirements 

Ability to sit, stand, walk, bend, lift up to 25 pounds, and travel within the community as required.

Overview
Group meeting at HillviewServing more than 2,000 clients, Hillview Mental Health Center empowers individuals affected by mental illness to flourish and live productive, fulfilling lives. Our staff of psychiatrists, nurses, clinicians, recreational therapists and case managers work collaboratively to provide individually tailored services for our clients. These services can include medication evaluation and treatment, individual or group therapy, case management, substance abuse treatment and crisis management.

In all of our interactions, we treat our clients with dignity and compassion, helping them to identify their needs and goals and maximize their strengths.

We understand that our clients have practical needs that affect their ability to recover and thrive. We work closely with government and nonprofit agencies to help our clients obtain housing, transportation, schooling, employment and other supportive services. Hillview Village, our permanent housing complex, provides a welcoming home to 85 low income, chronically homeless clients.

Mental illness impacts all facets of life. Without treatment, individuals may cope by engaging in unsafe and unhealthy behaviors such as substance abuse and crime. We have expertise in helping clients who suffer from drug or alcohol abuse, as well as in assisting those newly released from jail or prison to successfully re-enter society.