Community Manager

Our employees are our greatest asset!

One of our proudest accomplishments as a Property Management company is the work environment we have created. This shows through the values we apply, our generous benefits and compensation package, and the fun we have together!

Pacific Capital Management has been focused on exceeding expectations for high-quality standards for decades. Our vision is simple, reward those who support us. Whether this is achieved through providing superior customer service to renovating our older communities to the latest in energy efficiency and quality building craftsmanship or exercising flexibility when life presents unexpected changes - we treat everyone with respect, care, and commitment. 

Our Compensation and Benefits packages show how much we value our team!

• $26-$29 hourly depending on experience plus a quarterly bonus program based on the performance of the property
• On-site residency not required however rent discounts available based on property needs
• Generous benefits including Medical, Dental, and Vision, (Company Contribution is above 90% of the cost for the employee)
• Long Term Disability Insurance and Life Insurance provided at no charge to employee
• 401K Retirement Plan with up to a 4% match
• Generous Amount of Paid Vacation 
• 8 Paid Holidays and one paid floating holiday per year.
• Paid Sick Time 
• Bonus Opportunities 
• Potential for reduced summer hours on Friday from Memorial Day - Labor Day

The Opportunity:

We are seeking a Community Manager for a well maintained, sub-100 unit property! The position reports directly to the Senior Portfolio Manager and is responsible for the community's overall financial profitability and value. Responsibilities include resident screening, inspecting units, overseeing expenditures and income collections, maintaining vendor/maintenance efficiency and cost control, marketing, training staff members, appropriately resolving resident conflicts and effectively running daily operations. The ideal candidate will have 3+ years of Multi-Family Property Management experience either as a Community Manager or Assistant Community Manager.

Primary Responsibilities:

• Financial responsibility for the community including budgeting, forecasting, improving net operating income
• Collection of all billed rents in full and on time
• Manage maintenance personnel
• Ensure effective cost control and profitability for the property. Identify problem areas and implement solutions to improve the performance of the asset.  Recommend annual operating budgets and execute plans within stated guidelines
• Evaluate the property for quality and maintenance requirements and recommend improvements as necessary
• Manage capital and maintenance projects. Contract with outside vendors, prepare a statement of work and obtain bids. Execute purchase orders and contracts with vendors. Monitor and ensure timely completion of projects.  Process payables, SODAs, and payroll
• Complete other periodic requests in a timely and professional manner
• Must be able to inspect the property daily, and inspect units for quality control on make-readies as needed
• Oversee the condition and maintenance programs of key asset systems, HVAC equipment, electrical equipment, and property vehicles
• Supervise site personnel daily, and provide training, and submit annual evaluations
• Maintain positive relationships with local community and tenants
• Keep employees, merchants, regional and corporate management informed
• Maintain all vendor contracts.
• Maintain all vendor COI requirements.

Requirements:

• Must have 2+ years of experience in multi-family to be considered
• Experience as a Community Manager or Assistant Community Manager
• Thorough knowledge of the operations of a residential community including conformance to budget standards and the day-to-day operations with maintenance, residents, and housekeeping functions
• Ability to communicate effectively with residents, vendors, employees, and supervisors regarding property operations or personnel issues to ensure the smooth property operation
• Ability to analyze financial performance relative to budget and historical levels to ensure targets are achieved
• Must be a strong team leader, with the ability to work across functional groups in a team environment, and assist with training and development of property team
• Must be proactive and able to prioritize workload, manage challenging situations and meet deadlines
• Must know standard residential lease provisions, Fair Housing guidelines, and other California tenant-landlord laws
• Must have a valid California Driver's License
• Must pass a pre-employment drug test and background check

We look forward to receiving your resume and getting to know you!