About Us
Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.
We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement.
Role Overview
Advanced Asset Management (AAM Living) is seeking an experienced Community Manager to oversee the day-to-day operations and overall performance of a multifamily community. This role is responsible for property operations, leasing, sales, occupancy, resident relations, financial performance, team leadership, maintenance coordination, and compliance.
Key Responsibilities
- Oversee daily community operations, including leasing, resident services, maintenance, collections, and administrative activities.
- Lead, train, coach, and hold the onsite team accountable for performance, service standards, and company expectations.
- Drive leasing, sales, occupancy, renewals, and resident retention through effective property management and team performance.
- Monitor rental income, rent collections, delinquency, concessions, expenses, and overall property financial performance.
- Prepare, review, and manage property budgets, financial reports, invoices, and operational expenses.
- Manage resident relations, address escalated concerns, and resolve complaints professionally and efficiently.
- Oversee the leasing process, including prospect follow-up, applications, move-ins, move-outs, renewals, and resident retention.
- Coordinate with maintenance teams and vendors to ensure work orders, unit turns, preventive maintenance, and property repairs are completed timely.
- Conduct regular property inspections and ensure apartments, common areas, amenities, and grounds meet AAM standards.
- Manage vendor relationships, obtain bids, monitor work quality, and ensure services are completed within approved budgets.
- Maintain accurate property records, reports, resident files, leasing data, and operational documentation.
- Ensure compliance with Fair Housing, landlord-tenant laws, LIHTC requirements when applicable, and AAM policies and procedures.
- Monitor market conditions, competitor activity, pricing, and leasing performance to identify opportunities for improved occupancy and revenue.
- Develop and implement strategies to improve property performance, resident satisfaction, operational efficiency, and financial results.
- Work closely with regional and corporate leadership to communicate property performance, challenges, and action plans.
Required Qualifications
- 3+ years of multifamily property management experience, preferably as a Community Manager or Property Manager.
- Proven experience managing leasing, occupancy, collections, resident relations, maintenance, and property operations.
- Bilingual in English and Spanish, with the ability to communicate effectively with residents, team members, and other stakeholders in both languages.
- Strong leadership, sales, financial management, communication, and problem-solving skills.
- Experience with property management software such as Yardi, AppFolio, RealPage, or similar platforms.
- Knowledge of Fair Housing and New Mexico landlord-tenant regulations.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Experience with budgeting, financial reporting, vendor management, and team performance.
- CAM, ARM, or CPM certification is a plus.
Benefits
- Health insurance.
- Paid time off.
- Opportunities for professional growth and career advancement.
- A collaborative, innovative, and high-performance work environment.