Community Liaison & Volunteer Coordinator, Home Health & Hospice

Community Liaison & Volunteer Coordinator

Home Health & Hospice

Announcement #339791

Come join a team that provides 5-star care to patients and opportunities to learn & grow. As a Community Liaison & Volunteer Coordinator in Home Health & Hospice at Jefferson Healthcare, you will be a critical part of the interdisciplinary team, acting as a liaison to our patients, their families, and the community.

What we offer

• Leadership, peers, and providers committed to providing the best, personalized care to a community we love.
• Competitive pay
• Outstanding benefits. Our benefits package is in the top 1% in the state of Washington and includes
  • Excellent medical coverage, dental, vision
  • Paid time off (PTO)
  • Retirement
• Professional development opportunities

Position Summary

Serves as the primary non-clinical liaison between our Home Health, Hospice & Palliative Care Department and the community, supporting patient access, care coordination, and program growth. This role also leads the hospice and palliative care volunteer program, coordinating recruitment, training, and engagement to enhance patient and family support.

This is a full time, non-exempt position

Education & Experience

• High school diploma or GED required
• Associate's or Bachelor's degree preferred
• Experience in volunteer coordination, community outreach, or healthcare preferred
• Minimum of two years of administrative or office experience required

Essential Functions

• Serve as the primary point of contact between HHHPC, patients, families, providers, and community partners, ensuring clear and timely communication
• Build and maintain relationships with hospital departments, clinics, physicians, care facilities, and community organizations to support awareness and referrals
• Educate patients, families, and referral sources on HHHPC services, eligibility, and referral processes
• Represent HHHPC in interdisciplinary meetings, case conferences, and community events, including regular participation in coordination meetings (e.g., Hospital Huddle)
• Coordinate the full volunteer lifecycle, including recruitment, screening, onboarding, training, scheduling, supervision, and retention
• Serve as the primary contact for volunteers, providing guidance, oversight, and support while addressing concerns appropriately

About Us

Jefferson Healthcare is a DNV accredited, fully integrated health care system, with numerous accreditations and awards. We are the primary healthcare provider for more than 25,000 residents of East Jefferson County on the Olympic Peninsula. We are a critical access, public hospital district providing services to residents of east Jefferson County. It is operated as a municipal corporation with five locally elected commissioners who oversee the district's operations.

Our Home

Port Townsend has been named as one of the coolest small towns in America ... with good reason. There are festivals almost every weekend, endless recreational/hiking/skiing/sailing activities, great places to eat, and a strong and vibrant community feel. National Geographic calls Port Townsend "one of the most sophisticated places west of Seattle" and we continue to receive awards year after year. Come check us out!

If you are looking to work with an exceptional team of professionals, we encourage you to consider Jefferson Healthcare. Work where your talent is truly appreciated.