| Location | Ocala, FL |
| Salary | $52,880–$70,180 Per Year |
Community Liaison Coordinator
Salary
$52,880.00 - $70,180.00 Annually
Location
110 SE Watula Ave, 3rd Floor, Ocala, FL 34471, FL
Job Type
Full-Time
Job Number
713261
Department
Ocala Police Department
Opening Date
07/13/2026
Description
The Community Liaison Coordinator acts as a liaison between the Police Department and the community on crime-related issues and serves as an information resource to the general public. This position is responsible for developing, coordinating, and implementing a variety of crime prevention, safety, and community relations programs for and through the police department. Work is performed under the supervision of the Deputy Chief of Police.
Examples of Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Supplemental Information
SUPERVISORY RESPONSIBILITIES
This position will directly supervise 0 employees.
This position will indirectly supervise 0 employees.
If applicable, supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
COMMUNICATION SKILLS
Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; Ability to write and speak simple sentences as a means for basic communication. Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to write simple correspondence. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and
professional journals; Ability to speak effectively before groups of customers or employees. Ability to write reports, business correspondence, and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents; Ability to respond to complex or difficult inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format; Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to read, analyze, and understand the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints; Ability to write speeches and articles using original or innovative techniques or style; Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.
SUPERVISION RECEIVED
Under general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor.
PLANNING
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.
DECISION MAKING
Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree.
MENTAL DEMAND
Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee.
ANALYTICAL ABILITY / PROBLEM SOLVING
Moderately directed. Activities covered by wide-ranging policies and courses of action, and generally directed as to execution and review. High order of analytical, interpretative, and/or constructive thinking in varied situations.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular use of highly complex machines and equipment; specialized or advanced software programs.
ACCURACY
Probable errors would not likely be detected until they reached another department, office or patron, and would then require considerable time and effort to correct the situation. Frequently, possibility of error that would affect the organizations prestige and relationship with the public to a limited extent, but where succeeding operations or supervision would normally preclude the possibility of a serious situation arising as a result of the error or decision.
PUBLIC CONTACT
Extensive contacts with various diversified sectors of the public environment; wherein, the contacts are of extreme importance and failure to exercise proper judgment can lead to substantial losses to the organization.
EMPLOYEE CONTACT
Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs.
SOFTWARE SKILLS REQUIRED
Advanced: Presentation/PowerPoint, Spreadsheet
Intermediate: 10-Key, Alphanumeric Data Entry, Database, Word Processing/Typing
Basic: Accounting
OTHER SKILLS
Ability to absorb and remember facts and information. Ability to write and dictate effectively to produce clear, accurate and understandable reports. Ability to understand and follow oral and written instructions. Ability to communicate clearly and politely in oral and written form. Ability to read and comprehend police related materials. Ability to notice details. Ability to work under pressure. Ability to establish and maintain effective working relationships with others. Ability to analyze situations quickly and objectively. Ability to handle situations firmly, courteously, tactfully, with respect for the civil rights of all. Ability to learn laws, city ordinances, methods and procedures in applying them effectively. Ability to learn geographical layout of city. Ability to remain calm in stressful situations. Ability to work with minimum supervision. Considerable knowledge of the Police Department, its objectives and the principles and techniques of public relations/information Training/Skills required: Advanced business English, typing, data entry, customer service; advanced Word, PowerPoint, Publisher and Outlook.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, reach with hands and arms, talk or hear; regularly required to stand, walk, sit; occasionally required to climb or balance, stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds, regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the functions of this job, the employee is occasionally exposed to outdoor weather conditions, wet or humid conditions, extreme cold, extreme heat.
The noise level in the work environment is usually moderate.
ADDITIONAL INFORMATION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).
The City of Ocala provides a competitive, comprehensive benefit package for all full-time employees.
Health Insurance
We offer both single and family coverage, for employees working 30 or more hours per week.
Dental Insurance
For full time employees, we offer both single and family dental coverage.
Vision Insurance
For full time employees, we offer both single and family vision coverage.
Life Insurance
For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life. For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life.
Short Term and Long Term Disability
Offered to full time employees, STD and LTD coverages are income replacement benefits that assist policyholders who are unable to work for an extended period of time due to sickness or accidental injury.
Medical FSA (Flexible Spending Account) and Dependent Care FSA
Flexible spending accounts allow employees to pay out-of-pocket medical, dental, vision, and dependent care expenses using pre-tax dollars.
Pet Insurance
We also offer special pet insurance for your pets in the case of illness or accidents, as well as preventative care.
Employee Health & Wellness Center
The City of Ocala offers the use of the City Clinic for those employees, and covered dependents over the age of 8, which have elected one of our health insurance plans. Services offered by the City Clinic include primary care, chronic disease management, labs, x-rays, and wellness coaching.
Voluntary Cancer Insurance
For full time employees, the cancer insurance policy can help provide security if you, or a covered dependent, suddenly become diagnosed with cancer.
Supplemental Critical Care Insurance
Our full time employees have the option of electing critical care insurance that is available to help with medical expenses that could arise from things such as a heart attack or stroke.
Supplemental Accident Insurance
Also available to full time employees, is our Accident Coverage. This supplemental plan can be used to help with expenses like MRIs, physical therapy, and hospital admission.
Legal Plan Insurance
Full time employees can have access to local attorneys for a monthly fee and receive discounts on services such as legal consultation, wills, traffic violations and the purchase or sale of your home. The carrier also has a separate policy assisting with the matter of identity theft and social media monitoring.
Deferred Compensation Plan
Deferred compensation is available to all full-time employees at the time of employment. This benefit allows the employee to defer income without paying taxes until money is withdrawn. Current plan is administered through MissionSquare.
Direct Deposit
Direct deposit automatically deposits your net pay each pay period to your checking or savings account at your own financial institution. Direct deposit is a condition of employment for a person hired by the City.
Each pay period the employee receives an earnings statement showing gross pay, taxes, other deductions, accruals and net pay. Enrollment forms are available at Human Resources or Payroll.
Discounts - Theme Park
Discounts are available to all non-temporary employees at the time of employment.
Employee Assistance Program (EAP)
The Employee Assistance Program is available to all full-time employees and members of your household as an employer paid benefit. The EAP offers emotional wellbeing support in the form as counseling sessions and all sessions are confidential. The EAP also provides daily life assistance, legal services, and financial services.
Holidays and Paid Time off
The City provides paid holidays and paid time off for full-time employees. Refer to the Employee Handbook for details.
Retirement Plan
All full-time employees hired after 10/01/2013, apart from Sworn Police Officers and Firefighters, are enrolled in the 401a Defined Contribution Retirement Plan with MissionSquare. All contributions to the 401a Defined contribution plan are pre-tax and earnings grow tax-deferred. The City contributes 8% and employees contribute 3%. City contributions are 100% vested after one year of employment. You will be enrolled automatically and should take time to review your investment options at your earliest convenience.
Training Programs
The City is committed to provide training programs for all departments and all positions. Risk Management conducts classes in Defensive Driving, Safety, and Insurance. With rare exceptions, classes are offered during working hours, and are open to all eligible employees.
Tuition Reimbursement
All regular, full-time employees are eligible to participate in the tuition reimbursement program.
01
Do you have a high school diploma or GED?
02
Do you possess a valid State of Florida Operator Drivers License with an acceptable driving record OR If you possess a valid out of state license, do you have the ability to obtain a Florida Drivers License prior to employment?
03
Are you at least 18 years old?
04
Do you possess comprehensive knowledge and personal familiarity with the assets, needs, and challenges within the West Ocala Community Redevelopment Area?
05
Do you possess paid or volunteer experience that reflects extensive public engagement across diverse demographics, AND is this information included on your application?
06
Do you currently possess a four-year college degree in a related field?
07
Please select the amount of experience you possess in community outreach or volunteer service with not-for-profit organizations.
08
Are you a resident of Marion County?
09
Were you referred by an Ocala Police Department employee?
10
If yes, please provide their first and last name, if no, please put N/A.
11
Have you previously applied for this or any other position with the City of Ocala?
12
Have you had three moving violations within the past 24 months, or 5 in the past five years?
13
Have you had any drivers licenses suspensions (excluding financial responsibility) in the past 5 years?
14
If yes, please explain the circumstances, if no, please put N/A.
15
Have you had any illegal drug use, other than marijuana in the 24 months prior to the date of this application?
16
Have you ever sold drugs or acted as a middleperson in a drug transaction?
17
If yes, please explain the circumstances, if no, please put N/A.
18
Have you used marijuana within 6 months of the date of this application?
19
Have you had any conviction for DUI or convicted lesser charge within the last 5 years?
20
If yes, please explain the circumstances, if no, please put N/A.
21
Have you been convicted of ANY felony or of a misdemeanor involving perjury or a false statement? Note: Any person who, after July 1, 1981, pleads guilty or Nolo Contendene to or is found guilty of ANY felony or of a misdemeanor involving perjury or false statement, regardless of suspension of sentence or withholding adjudication will not have their application processed. (F.S.S. 943.13(4)).
22
Have you had any domestic violence convictions or pleas, including suspension or sentence or withholding adjudication?
23
Do you have any tattoos on the head, scalp, face, or neck?
24
Have you had any discharge other than honorable or uncharacterized from any of the Armed Forces of the United States?
25
If yes, please explain the circumstances, if no, please put N/A.
26
Have you been fired, terminated, dismissed, resigned in lieu of termination from a job, including as a juvenile?
27
If yes, please explain the circumstances, if no, please put N/A.
28
If you feel you qualify for this position due to an equivalent combination of training, education and experience, please explain below:
29
Have you provided a complete employment and education history covering the past ten (10) years, or dating back to high school graduation, whichever period is shorter, within your NeoGov application and/or master profile? Please note: Resumes are welcome; however, they do not substitute for a completed application. Applications that do not include the required employment and education history, or that are otherwise incomplete, will be rejected and will not be considered for further review.
30
I understand that all information I provide regarding my background, education, certifications, licenses, and work history is subject to verification once an offer of employment has been extended and accepted. I further understand that any false, misleading, or incomplete information, or the omission of relevant information, may be grounds for disqualification from consideration, withdrawal of an employment offer, or dismissal from employment if discovered after I begin work.
Required Question
Employer City of Ocala
Address 110 SE Watula Ave
City Hall, 3rd Floor
Ocala, Florida, 34471
Phone 352-629-8359
Website https://www.ocalafl.gov/