Complexity & Problem Solving: Evaluates community needs, program priorities, partnership opportunities, event logistics, reporting requirements, and resource constraints to develop practical solutions that support measurable community impact. Uses independent judgment to resolve operational issues, strengthen workflows, coordinate multi-site activities, and align community involvement activities with department and organizational goals. - Coordinates community health needs assessment implementation activities, community benefit documentation, outreach plans, sponsorship review processes, and project timelines to ensure deliverables are completed accurately and on schedule.
Discretion & Impact: Exercises discretion in managing community-facing initiatives, coordinating internal approvals, guiding team priorities, and representing the department with professionalism and sound judgment. Decisions affect partner relationships, community visibility, compliance documentation, resource stewardship, team performance, and the successful execution of community involvement priorities. - Supports appropriate use of community investment resources by tracking commitments, monitoring outcomes, maintaining documentation, and escalating risks or concerns to the System Director, Community Involvement.
Collaboration & Interaction: Collaborates with Community Involvement, Government Affairs, Marketing and Communications, hospital leadership, finance, compliance, clinical and operational leaders, community partners, nonprofit organizations, civic groups, schools, board members, volunteers, and other stakeholders. Builds productive relationships, communicates clearly across levels, and supports alignment between community priorities, organizational strategy, and external partnership expectations. - Serves as a key liaison for community events, outreach initiatives, community benefit activities, sponsorships, volunteer engagement, public-facing projects, and stakeholder requests.
Management & Supervision: Provides direct supervision for assigned Community Involvement staff, currently including the Senior Coordinator and Community Outreach Coordinators. Responsibilities include assigning work, setting expectations, monitoring performance, coaching team members, supporting professional development, ensuring completion of projects and events, and effectively recommending personnel actions in accordance with organizational policies. - Completes assigned goals and responsibilities in support of department and organizational priorities, including program planning, team management, community benefit reporting, outreach coordination, stakeholder engagement, and project execution.
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