Behavioral Health, Chronic Disease, Communication Skills, Community Health, Community Relations, Community Support, Community and Social Services, Data Collection, Disease Prevention and Control, Driver's License, Epic Systems, Event Management, HIPAA (Health Insurance Portability and Accountability Act), Health Plan, Insurance, Life Insurance, Maintain Compliance, Medical Assistance, Medical Office Administration, Medical Record System, Operational Support, Patient Admissions, Patient Care, Patient Education, Prescription Drugs, Presentation/Verbal Skills, Preventive Medicine, Primary Care, Process Development, Program Evaluation, Quality Assurance, Quality Management, Social Work, Telehealth, Tuition Fees, Writing Skills
Southern Jersey Family Medical Centers, Inc. is looking for candidates with talent, professionalism and compassion. We are currently seeking Community Health Workers to improve health outcomes in Atlantic County, Burlington County and Salem County.
Summary:
The Community Health Worker (CHW) is a member of the Outreach Team responsible for engaging community members and supporting access to preventive care, chronic disease management, health resources, and social services. This role provides community-based outreach, care navigation, and support through Mobile Medical Unit activities and other engagement strategies.
This position supports the organization’s mission as a Federally Qualified Health Center (FQHC) by improving access to care, addressing social determinants of health, and supporting underserved populations, in alignment with HRSA Health Center Program requirements.
Hours: This is a full-time position that requires the ability to work a flexible schedule. General daytime hours with some weekends.
Position Responsibilities/Duties:
Community Outreach & Engagement
- Conduct outreach and patient engagement in rural and medically underserved communities served by SJFMC
- Build and maintain relationships with community organizations, partners, and local stakeholders
- Participate in community events, health fairs, and outreach activities to promote access to care
Care Navigation & Patient Support
- Assist patients in accessing primary care, specialty care, behavioral health, and community-based services
- Identify and address barriers to care, including transportation, insurance, food insecurity, housing instability, and digital access
- Provide appointment reminders, referral tracking, and follow-up outreach
- Support patients in navigating telehealth services and accessing virtual care
Health Education & Prevention
- Promote preventive care, chronic disease self-management, and adherence to care plans
- Provide culturally competent, patient-centered education to diverse populations
- Support patient understanding of available services, including sliding fee discount program options, as applicable
Mobile Medical Unit Support
- Assist with mobile medical outreach events, including patient intake, flow, education, and navigation
- Support coordination of screenings and follow-up services
Documentation, Reporting & Compliance
- Document patient encounters, referrals, and outcomes accurately and timely in the electronic health record (EHR)
- Support data collection and reporting activities related to program performance and Uniform Data System (UDS) measures, as applicable
- Participate in quality improvement initiatives and program evaluations
- Ensure compliance with HIPAA, organizational policies, and all applicable federal, state, and HRSA requirements
Operational Support
- Assist in coordinating outreach events and program activities
- Maintain awareness of community resources and services
- Participate in team meetings and training sessions
- Perform other duties as assigned
Keyword: Community Health Worker
Required Experience:
POSITION REQUIREMENTS
High school diploma or equivalent required
Experience in community outreach, health education, or social services preferred
Familiarity with electronic health records (EPIC preferred)
Bilingual (Spanish) preferred
Strong verbal and written communication skills
Ability to engage and build trust with diverse populations
Ability to follow established processes and work under supervision
Flexibility to work evenings and community-based schedules as needed
Valid driver’s license and reliable transportation
Benefits:
Southern Jersey Family Medical Centers, Inc. provides an excellent work environment, state-of-the-art facilities, opportunity for professional development, and a very competitive benefits package which includes: Medical, Prescription, Dental, and Life Insurance, 403(b) Retirement Plan with company contribution, generous paid time off, paid holidays, competitive wages with annual cost-of-living increases, and a Tuition Assistance Program.
Southern Jersey Family Medical Centers is an Equal Opportunity Employer.
From: Southern Jersey Family Medical CentersS
Southern Jersey Family Medical Centers