- Provides screenings of risk-factors that impact an individuals access to care
- Follows up with patients by telephone to connect to medical appointment's and answer questions about the recommended next steps
- Builds relationships with patients by telephone to connect to medical appointment's and answer questions abut the recommended next steps
- Builds relationships and maintains contact with existing business partners that support business office functions
- Follows up and assists families who are having difficulty accessing resources to which they were referred
- Fully understands and is able to explain the issues for which they are screening and the resources available to meet those needs
- Understands and can explain insurance and CalFresh programs (such as eligibility, benefits, application process, requirements, premiums, and co-pays) and other community health services
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