Community Health Worker - Housing

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

The Community Health Worker - Housing is a key member of A Positive Place''s interdisciplinary HIV care and prevention team, integrating community health work into clinical care by addressing social determinants of health and health equity. In general, CHWs partner with individuals living with HIV in managing medical care, social services coordination, disease education, trauma and recovery, positive prevention, sexual health promotion, housing, and substance use risk reduction. The Community Health Worker - Housing works collaboratively with clients and other A Positive Place Care team members (medical case management, health insurance, recovery coaching, peer advocacy, health navigation), and partners with landlords, property managers, housing authorities, and other housing partners to ensure safe, affordable housing so that clients can focus on and improve health outcomes. Does this position require Patient Care? Yes

Essential Functions

• Partner with clients/tenants living with HIV, to provide housing search and advocacy, leasing up, maintaining units by assisting tenants in landlord-tenant negotiations, rental/utilities arrearage assistance, obtaining a rep-payee, and other homelessness prevention strategies.
• Conduct in-depth needs assessments, co-create housing and health & well-being plans with individuals supporting clients/tenants in overcoming barriers to health access.
• Facilitate communications and serve as a point of contact between clients, landlords, housing authorities, housing court personnel, and tenants' rights organizations to support clear decision-making, solve problems, and meet health goals.
• Navigate complex local, state, and federal housing resources/programs, bridging gaps in access to services and improving client experience.
• Offer Advocacy & Support to amplify the voice of clients, empower individuals to understand their rights, and achieve self-identified goals.
• Provide ongoing follow-up and support to individuals to maintain stable housing, allowing for continuity of care and successful achievement of health and well-being goals.
• Conduct outreach to identify new landlords and to strengthen current housing partnerships.
• Advance health equity by bridging gaps between minoritized communities and health systems.
• Collect data and maintain accurate records of interactions and outcomes to improve client outcomes, reduce health disparities in diverse populations, inform improvement strategies, and design new services.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Experience

Experience working with unhoused individuals/families, and/or individuals living with HIV, people in recovery, trauma survivors, members of Black, Latine, GBTQ communities, formerly incarcerated individuals, and/or other historically minoritized populations with cultural humility 1-2 years required and Housing search, advocacy, navigation and support, leasing up, rental start-up, homelessness prevention, and utilities arrearages. Travel to/from units, community partners 1-2 years required and Conducting intakes, goal planning, crisis intervention, mediating, health & health related supportive services 1-2 years required and Experience working with a "housing first" framework, knowledge of tenant's rights & responsibilities, some HUD rules & regulations 1-2 years required

Knowledge, Skills and Abilities

• Demonstrated knowledge of local, state, and federal housing resources available to support individuals/families.
• Skilled in strength-based, people-first, harm reduction, culturally humble, and restorative approaches to equitable community health care and prevention.
• Current driver's license, good driving record, and reliable transportation.
• Bilingual (Spanish) preferred.
• A person with lived experience of populations served is a plus.
• Strong cross-cultural interpersonal, organizational, and oral and written communication skills.
• Basic-Intermediate digital literacy required.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently
• Walking Frequently
• Sitting Occasionally
• Lifting Frequently
• Carrying Frequently
• Pushing Occasionally
• Pulling Occasionally
• Climbing Rarely
• Balancing Frequently
• Stooping Occasionally
• Kneeling Occasionally
• Crouching Occasionally
• Crawling Rarely
• Reaching Frequently
• Gross Manipulation (Handling) Frequently
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Remote Type

Onsite

Work Location

2 Conz Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.40/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.