Community Donation Center Ambassador in San Jose, CA, United States
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Community Donation Center Ambassador
Retail Store Team
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Location: San Jose, CA, United States
Job ID: 2019-21398
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Job Title: Community Donation Center Ambassador
Pay Range: $19.00 - $22.80
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary of Position:
This role is responsible for welcoming and assisting customers during on‑site donation drop‑offs, ensuring each interaction is positive, respectful, and appreciative. The position follows established procedures for receiving donations, maintains a clean and well‑organized donation area, supports donation processing activities as needed, and actively engages our customers to create a friendly, service‑oriented experience.
Required Knowledge, Skills and Abilities:
Physical Skills Required:
Equipment & Environment: Ability to operate large machinery 50% of the time and safely navigate environments that may include industrial machinery, heavy equipment, moving forklifts, elevated or uneven surfaces, and heights.
What you can expect:
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department, Savers University, develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Location: 4950 Almaden Expressway, Suite 20, San Jose, CA 95118
Savers is an E-Verify employer.
We're an equal opportunity employer:
All team members and job applicants will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender or gender identity or any other factor protected by law.
Candidate AI usage policy:
Savers Value Village celebrates the uniqueness of our team members. As we get to know you through the interview process, we want to learn about what makes you one of a kind, including your authentic voice, thoughts, and honest answers to interview questions. For this reason, we ask that you do not use AI to develop responses or aid you in any way during interviews or technical assessments.
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Shopping in our stores does not support any nonprofit.
TVI, Inc. is a professional fundraiser where required. Learn more
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