Community Coordinator

We are seeking a dynamic and enthusiastic Community Coordinator to join our team. In this role, you will be the heart of our community, responsible for creating an engaging and welcoming environment for our residents. Your focus will be on concierge services, coordinating weekend tours, managing move-in tasks, and organizing weekend activities. If you are passionate about community building and providing exceptional service, we would love to hear from you!

Key Responsibilities

• Concierge Services: Act as the primary point of contact for residents and guests, providing exceptional customer service and support. Assist with inquiries, connect residents with resources, and ensure a positive living experience.
• Weekend Tours: Conduct guided tours for prospective residents and their families on weekends, showcasing the community's features and amenities. Create a welcoming atmosphere and engage potential residents with enthusiasm.
• Move-In Coordination: Oversee the move-in process for new residents to ensure a smooth transition. This includes scheduling move-in times, preparing welcome packages, and addressing any immediate concerns or needs of new residents.
• Weekend Activities: Plan, organize, and execute engaging weekend activities and events that foster community involvement and resident interactions. Collaborate with residents to identify interests and incorporate diverse activities that enhance community spirit.
• Communication: Maintain clear, effective communication with residents about upcoming events, services, and community updates. Create and distribute newsletters or announcements to keep the community informed and engaged.
• Community Relations: Build and maintain positive relationships with residents, staff, and external partners. Foster a sense of belonging and community through regular engagement and responsiveness to feedback.

Qualifications

• High school diploma (or equivalent) required.
• CPR/First Aid certification is a plus — if you don't have it, we'll help you get it.
• Friendly, outgoing, and enjoys working with seniors.
• Previous experience in community relations, hospitality, or customer service is preferred.
• Excellent interpersonal and communication skills, with the ability to connect with diverse individuals.
• Strong organizational skills and the ability to manage multiple tasks efficiently.
• Enthusiasm for community building and a passion for creating meaningful experiences for residents.
• Flexibility to work weekends and coordinate activities during peak times.

Why Join Us?

At Trustwell, we believe in creating a work environment that fosters growth and satisfaction. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. By joining our team you'll become part of a community that values care and compassion toward its senior residents. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit.