Community Care Manager

Des Plaines

  • Lombard, Illinois
  • 2 days ago

    Highlights

    As a Community Care Coordinator, you’ll be at the center of it all—supporting caregivers, guiding families, and ensuring every client receives the compassionate, high-quality senior care they deserve. You’ll bring structure to fast-moving days, solve problems in real time, and serve as a trusted point of contact for everyone involved in the care journey.

    Numbers & Facts

    LocationLombard, Illinois
    Websiteseniorhelpers.com

    Description

    Pay: $20.00 - $25.00 per hour

    Job description:

    Overview

    This is more than a scheduling role—it’s a leadership opportunity where your work directly improves the lives of the seniors we care for.

    As a Community Care Coordinator, you’ll be at the center of it all—supporting caregivers, guiding families, and ensuring every client receives the compassionate, high-quality senior care they deserve. You’ll bring structure to fast-moving days, solve problems in real time, and serve as a trusted point of contact for everyone involved in the care journey.

    If you’re someone who thrives in a dynamic environment, takes pride in helping others, and wants a role with both purpose and growth, this is a position where you can truly make an impact.

    Why Join Us

    • Competitive pay & growth potential
    • Comprehensive Medical, Dental, Vision health insurance with a generous percentage paid by the company
    • Company paid Life Insurance, AD&D, and Short-Term Disability
    • Competitive group rates for Voluntary Long-Term Disability
    • 401k with excellent matching and immediate vesting!
    • Gym membership & senior care reimbursement
    • Paid vacation, personal days, and holidays, including a paid day off for your birthday!

    What You’ll Do

    • Utilize a community database to manage, support, and communicate with caregivers within assigned locations.
    • Serve as a problem-solver for both clients and caregivers, addressing concerns proactively.
    • Collaborate with families and facility staff to ensure high-quality care delivery.
    • Supervise caregivers, including coaching and disciplinary actions when necessary.
    • Conduct supervisory client visits in compliance with state regulations.
    • Coordinate caregiver schedules and client assignments (with frequent real-time adjustments).
    • Monitor compliance with company and facility policies and procedures.
    • Ensure care plans are executed accurately and patient records remain up to date.
    • Assess and respond to client and family needs with sound decision-making.
    • Assign caregivers appropriately while maintaining cost efficiency.
    • Manage intake coordination for new client referrals.
    • Review timesheets and documentation weekly for accuracy.
    • Perform administrative duties (phone support, copies, documentation, etc.).
    • Participate in staff orientation and ongoing training programs.
    • Maintain knowledge of agency policies and applicable state/federal regulations.
    • Support and grow private duty service offerings.
    • Complete additional duties as assigned.

    What You Bring

    • CNA or relevant experience preferred
    • Strong communication and leadership skills
    • Ability to problem-solve and stay organized in a fast-paced environment
    • 2+ years in home/community care preferred
    • Reliable transportation

    Equal Opportunity Employer

    We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

    Benefits:

     

    • 401(k)
    • 401(k) matching
    • AD&D insurance
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Employee discount
    • Gym membership
    • Health insurance
    • Life insurance
    • Opportunities for advancement
    • Paid sick time
    • Paid time off
    • Paid training
    • Parental leave
    • Professional development assistance
    • Retirement plan
    • Vision insurance

    Experience:

    • Home & community care: 2 years (Preferred)

    Shift availability:

    • Day Shift (Preferred)
    • Night Shift (Preferred)

    Work Location: In person

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