Communications & Training Specialist

Job Title

Assist communications & training team with all items related to I-ERP communications, engagements and training

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

Position Description:

Assist communications & training team with all items related to I-ERP communications, engagements and training, including (but not limited to):

• Communication management and strategic planning including developing Newsletter and podcasts
• Developing and managing training contents
• Creation of communication strategies and plans
• Global end-user engagement strategies
• Tracking and metrics
• Development of internal communications for Purchasing and cross-functional counterparts
• Development of internal communications for leadership
• Review and refinement of content developed by the team
• Lead and develop scripting and logistics of the Tek Talks podcast and I-ERP Minute podcasts
• Input to Corporate engagement strategies
• Input to external (and public) communication strategies
• Support the team to deliver impactful and inspiring content with an element of storytelling

Training:

• Collaborate with subject matter experts to design, develop, and update training curriculum for various IERP courses
• Conduct engaging and interactive training sessions, workshops, and Ms Team, both in-person and virtually, to diverse audiences

Primary Skills Required:

Communication management and strategic planning including developing Newsletter and podcasts

Primary Skills Preferred:

Developing and managing training contents

Experience Required:

Well versed in developing and executing training programs

Skills Required:

Communications, Microsoft PowerPoint, Microsoft Excel, Microsoft Sharepoint, Artificial Intelligence & Expert Systems

Experience Required:

Senior Associate Exp: 3 to 5 years experience in relevant field

Experience Preferred:

Regarding what specifically went wrong in the completed interviews: The primary issue we encountered was the over-projection of these specific skills on resumes that did not hold up under scrutiny during the interview.

Lack of Depth and Specificity: Candidates often lacked the practical depth/understanding, or specific examples necessary to validate their claimed expertise in leading podcast logistics, strategically updating training materials, or developing impactful internal communications for our specific environment.

Irrelevance to Core Needs: Many examples provided, while perhaps valid experiences in themselves, were not relevant to the specific challenges or the daily work involved in our department concerning these particular skill sets.

Absence of Desired Traits: Beyond these technical skills, candidates often failed to demonstrate intrinsic motivation, proactiveness, and readiness to "take over the job" that we seek. There was also a noticeable lack of enthusiasm or clear understanding regarding the collaborative nature of our work and our preference for in-office presence to develop better team synergy.

Education Required:

Bachelor's Degree

Education Preferred:

Master's Degree

Additional Information:

*Onsite Position*