Summary
Job Description:
Job Title: Patient Access - Communications Specialist PRN
Job Summary:
Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. Provide information to walk-up visitors and patients in a courteous and professional manner. Job Description:
- Answer switchboard and information desk telephones in a professional and courteous manner and accurately connecting the caller with either the extension or information they need.
- Greet visitors in a professional and courteous manner.
- Consistently ensure positive customer interactions
- Manages difficult or emotional individual situations
- Responds promptly to individual needs
- Responds to requests for service and assistance
- Fulfills commitments to individuals
Requirements:
- High school diploma or equivalent
- One year customer service experience
- Comfortable using common computer applications
Benefits: PRN (As Needed)
- Preventive Plan
- Retirement Plans
- Flimp Decisions - Flimp Decisions will help you pick the best value plan option given your expected medical needs. The proprietary algorithm provides a personalized financial analysis and recommendation, considering both premium and expected out-of-pocket cost (copays, etc.), as well as other important plan features.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.