Communications Specialist - Jacksonville, FL

MMT Ambulance

Jacksonville, FL

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JOB DETAILS

SKILLS

Ambulance Services, Artificial Intelligence (AI), Communication Skills, Computer Software, Customer Support/Service, Detail Oriented, Emergency Care, English Language, Healthcare, High School Diploma, Insurance, Leading Edge Technology, Learning Management System (LMS), Life Insurance, Maintenance Services, Medical Terminology, Operations Management, Patient Care, Record Keeping, Schedule Development, Team Building, Team Player, Telephone Skills, Time Management, Tuition Reimbursement

LOCATION

Jacksonville, FL

POSTED

Today

Communication Specialist Jacksonville, FL

Are you passionate about making a meaningful impact in the field of Emergency Medical Services (EMS)? Join MMT Ambulance and make a difference in your community! We are growing fast and need compassionate EMS professionals to join our team. Enjoy competitive pay, flexible schedules, great benefits, free continuing education and more.

As a Communication Specialist, you play a crucial role in ensuring effective communication and coordination within the emergency medical services team. Your responsibilities include coordinating communication between dispatchers and facilities to ensure timely and accurate responses to service requests for ambulance transports.

Duties and Responsibilities:

Ensuring that callers are notified of any delay in transports upon request of dispatch
Ability to demonstrate responsibility by receiving, assimilating, and recording information accurately into our system and respond appropriately
Operates computers, software, and multi-line phone system

Physical Demands:

Must be able to sit for long periods of time
Must be able to hear well
Must be able to speak, write, and understand English fluently

Qualifications:

Minimum of a high school diploma or equivalent
Knowledge of medical terminology
Proficiency in spelling and writing English
Strong communication skills and ability to work in a team environment
Ability to deal with high stress situations
Customer service experience
Working knowledge and proficiency of electronic communication
Able to quickly manage and transition between various tasks while maintaining attention to detail
Self-confidence, emotional stability, good judgment, and tolerance for high stress
Flexible as to work schedule and able to work varying shifts, including Saturdays, Sundays, and holiday

What We Offer:

We offer a comprehensive benefits package to support your health, well-being, and financial future. Benefit offerings vary based on hours worked.

Health Insurance: Medical, Dental, Vision, Health savings account, and Flexible spending account
Retirement Plans: 401K and Roth 401K, with a company match
Paid Time Off
Employer Paid: Basic Life Insurance and Long-Term Disability
Supplemental Plans: Short-Term Disability, Life, Critical Illness, Accident Insurance
Professional Development: Free access to CAPCE-accredited training through our Learning Management System powered by FlightBridge, along with recertification courses for American Heart and American Red Cross, as well as Tuition Reimbursement and Continuous Education

Who We Are:

For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients.

MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24/7/365.

If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team!

Statement of Equal Opportunity Employment:

It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.

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Communications Specialist - Jacksonville, FL

MMT Ambulance

Jacksonville, FL

About the Company

MMT Ambulance

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