Apples Worldwide Communications team informs the world and Apple employees about the company, our innovative products and services, and the values that drive everything we do.
Were looking for an experienced professional to join our team as a strategic partner and operational architect. In this role, you will design, build, and run the operational systems that enable a world-class communications organization to work at its best - driving planning, execution, and continuous improvement across multiple communications disciplines.
You will be a trusted extension of leadership: owning day-to-day operational excellence while building strategic partnership across the team.
This is a role for someone who thrives at the intersection of communications and operations, and understands the rhythm, pace and scope of corporate communications work and brings the discipline to make it run with precision and scale.Serve as an operational partner to communications operations leadership, driving day-to-day tactical execution and implementing longer-term initiatives Design and oversee the day-to-day infrastructure for how the team works: planning rhythms, workflow systems, decision frameworks, and cross-team coordination Own the planning, building and operational execution of presentations, department meetings, and high-visibility internal programs Build and maintain strategic playbooks and process documentation that drive effective planning, timely execution, and measurable impact Lead change management initiatives to introduce new ways of working, driving adoption, and ensuring the team evolves alongside organizational needs Develop and manage operational dashboards and reporting that provide intelligence (not just metrics) to inform leadership decisions Own project management and planning systems as a strategic platform - designing workflows, optimizing team adoption, and using it as the single source of truth for operational visibility Identify and proactively resolve operational bottlenecks, potential communications risks, and process gaps before they impact the team Manage strategic vendor and partner relationships with a focus on outcomes, quality, and continuous improvement Support department strategy and planning processes8+ years experience in communications, strategy, operations or change management Proven ability to see the big picture and simultaneously focus to execute down to the details Fluency in English Operational instincts paired with knowledge, experience and expertise in internal/executive communications and/or public relations; you understand how communications teams think, work, and deliver Experience in corporate communications, media, consulting, marketing or agency environments strongly preferred Exceptional written and verbal communication skills Proven ability to design and execute operational systems from the ground up: workflows, planning cadences, playbooks, governance structures, and reporting frameworks You quickly absorb emerging technologies and see opportunities to scale them across an organization You have experience planning, building, presenting and operationalizing Keynote presentations, project plans and programs Poise and confidence to lead internal initiatives, earn consensus, and engage in thoughtful and rigorous discussions with colleagues and leaders Comfortable operating as a team and leadership representative, making decisions in ambiguous situations, and driving collaboration across groups Committed to process excellence, continuous improvement, and raising the bar for how a team operates to deliver its best work Curiosity and drive to learn how the team operates, with a focus on identifying improvement opportunities and moving the team forward Expert-level proficiency in project management platforms and tools used as strategic operational systems, not just task trackers Bachelors degree or equivalent experience Project management certification is a plus
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.