Communications Manager - Senior

eTeam Inc.

San Francisco, CA

JOB DETAILS
SALARY
$48–$50 Per Hour
SKILLS
Blog, Budget Management, Business Administration, Campaigns, Communication Skills, Content Delivery/Distribution, Content Development, Creative Writing, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Detail Oriented, Google Analytics, Information Architecture, Knowledge Management, Marketing Communications, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Presentation/Verbal Skills, Project/Program Management, Public/Media/Press/Analyst Relations, Small Business, Storytelling, Strategic Planning, Sustainability, Team Player, Writing Skills
LOCATION
San Francisco, CA
POSTED
3 days ago
Job Title: Communications Manager - Senior
Location: San Francisco, CA (Hybrid)
Duration: 5 months


Job Description:
The Manager, Social Impact & Sustainability Content & Program Delivery is part of the global Social Impact & Sustainability team, reporting to the Director, Program Delivery & Knowledge Management. This is a dynamic cross functional role that will collaborate with internal and external partners to tell meaningful stories about the ways in which ., together with our partners, lives out our mission of uplifting everyone, everywhere. In addition to driving content strategy, a key aspect of this role is to manage and create new pathways for improved cross-functional knowledge sharing, particularly around regional connectivity. The ideal candidate has experience in both social impact storytelling and knowledge management (including Google Analytics), with strong creative, writing, and strategic thinking skills.

Essential Functions:
  • Partner internally and externally with relevant stakeholders to source, curate, and produce social impact stories that engage and inspire target audiences
  • Craft and curate high-quality written pieces for select stories, including case studies, blog posts, and other storytelling formats
  • Effectively lead interactions with a range of clients to ensure their needs and expectations are met in impact storytelling assets
  • Develop content strategies and coordinate cross-regional collaboration for key Social Impact & Sustainability programs and campaigns
  • Develop and improve channels and tools that enable better knowledge sharing across the Social Impact & Sustainability team
  • Redesign the tracking system for key external platforms using Google Analytics
  • Oversee and manage the budget for social impact content projects
  • Measure and optimize the impact of social impact storytelling initiatives

Basic Qualifications:
  • 5 years of relevant work experience with a Bachelor Degree or at least 2 years of work experience with an Advanced degree (e.g. Master s, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:
  • 5-8 years professional experience; experience in social impact, sustainability, marketing, communications, public relations, or a related field a plus
  • Experience working in financial inclusion, financial education, small business empowerment, or sustainability preferred
  • Skilled in creative production and social impact storytelling
  • Excellent written and verbal communication skills with the ability to distill complex information into clear and compelling narratives
  • Exceptional professional writing and visual design skills with a strong portfolio of work
  • Familiarity with Google Analytics
  • Proven track record in client and relationship management
  • Strong project management skills with attention to detail
  • Understanding of information architecture and knowledge management
  • A team player and collaborator, able to work well with diverse global stakeholders in a matrixed environment, ranging from junior to executive level
  • Experience working on a global team with regional counterparts
  • Advanced level of Excel, Word, Outlook and PowerPoint required; Knowledge of Sharepoint a plus
  • Exceptional personal accountability and the highest of ethical standards
  • Growth mindset with a commitment to curiosity and learning

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com