Administrative Skills, Audiovisual, Communication Skills, Customer Relations, Customer Support/Service, Documentation, High School Diploma, Multitasking, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Team Player, Time Management, Track Customer Issues, Writing Skills
Job Overview
AV Taxi Rides is hiring a professional and organized Communications Associate to support daily communication efforts, customer engagement, and administrative coordination. This role helps ensure effective communication between customers, office staff, and operations teams while maintaining a high standard of service.
Key Responsibilities
- Assist with customer communications via phone, email, and in-person interactions
- Provide accurate information regarding transportation services and scheduling
- Maintain communication records and customer documentation
- Assist with preparing informational materials and service updates
- Coordinate appointment confirmations and customer follow-ups
- Support administrative and office functions as needed
- Ensure professional and timely communication with customers and staff
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Customer-focused attitude and professional demeanor
- Ability to work independently and as part of a team
- Previous customer service or administrative experience preferred but not required
Salary Range
$19 – $27 per hour, based on experience and qualifications
Benefits
- Paid training
- Paid time off (PTO)
- Health, dental, and vision insurance eligibility
- Career advancement opportunities
- Employee transportation discounts
- Stable full-time schedule
- Collaborative and supportive workplace culture