Communication Specialist

Tower Health Medical Group

  • West Reading, PA
  • 6 days ago

    Highlights

    The Communication Specialist performs multiple secretarial and clerical tasks relative to the daily functioning of the Emergency Department while performing exceptional customer service and support the ongoing process of patient care. This role closely works with all physician groups to ensure patients are dispositioned in a timely manner to the appropriate service.

    Numbers & Facts

    LocationWest Reading, PA

    Description

    Job Summary

    • The Emergency Department Communication Specialist performs duties under the supervision of a professional facilitator and Emergency Department Unit Director.
    • The Communication Specialist performs multiple secretarial and clerical tasks relative to the daily functioning of the Emergency Department while performing exceptional customer service and support the ongoing process of patient care.
    • The Communication Specialist is the point person for consulting physicians and ED attendings for all admissions, transfers, Cath. lab/MI activations, IR, OR admissions, etc.
    • Paging out and answer all physician consults and connect with all facilities to complete patient transfers.
    • This role closely works with all physician groups to ensure patients are dispositioned in a timely manner to the appropriate service.

    Qualifications

    Education Requirements

    • High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

    Experience

    • Hospital experience preferred

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