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Commercial Relationship Management Manager

Wells Fargo

GRAND RAPIDS, MI

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JOB DETAILS
SKILLS
Bank Management, Banking Services, Best Practices, Business Development, Business Strategy, Cash Flow, Commercial Banking, Commercial Loans, Communication Skills, Credit Risk, Customer Relations, Customer Support/Service, Financial Analysis, Financial Operations, Interpersonal Skills, Leadership, Long-Term Profit, Maintain Compliance, Mentoring, Mortgage Lending, Needs Assessment, Operational Strategy, People Management, Policy Development, Presentation/Verbal Skills, Procedure Development, Process Improvement, Product Management, Regulatory Compliance, Relationship Management, Resolve Customer Issues, Risk, Risk Analysis, Risk Management, Sales Management, Sales Pipeline, Talent Management, Team Lead/Manager, Time Management, Training Program, Treasury Management, Writing Skills
LOCATION
GRAND RAPIDS, MI
POSTED
30+ days ago
About this role:


Wells Fargo is seeking a Commercial Banking Relationship Management Senior Manager supporting the Grand Rapids market as part of the Commercial Bank. Learn more about the career areas and business divisions at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/)


In this role, you will:


+ Act as an advisor to determine appropriate strategy and actions of team to guide, influence, develop, retain, and grow moderately complex client relationships through the art of relationship management, by understanding the needs and priorities of clients and financial decision makers, responding quickly, communicating proactively but strategically, managing expectations, and soliciting feedback

+ Manage and develop team of relationship managers or relationship management managers with moderate complexity and risk in Commercial Banking on the structuring, modification, and renewal of complex cash flow, real estate loans, and certain other industry specific solutions, including leading the analysis of financials, presenting to clients, and engaging and influencing stakeholders and partners associated with function and affected by outcomes

+ Identify and recommend opportunities for process improvement and risk control development within function and across Commercial Banking Relationship Management

+ Determine appropriate strategy and actions of relationship management team to meet moderate to high-risk deliverables; interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility

+ Collaborate with and influence all levels of professionals, including senior managers, interact directly with clients, represent the company externally, and lead a team to resolve client issues while achieving Wells Fargo’s business objectives, by helping clients navigate processes and escalating inquiries when needed

+ Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in area of responsibility; develop and guide a culture of talent development to meet business objectives and strategy, including mentoring less experienced individuals

+ Lead team in driving relationship planning activities and maintain sales and pipeline disciplines by keeping information current in relevant systems

+ Partner with Commercial Lending Product Management to provide vision, leadership, and expertise on client and market needs that enable companywide strategies that significantly influence the organization's business and influence financial operations

+ Lead team to offer the full suite of solutions to meet clients’ needs, by developing best practices to engage product organizations and understand clients’ businesses, strategic objectives, operational priorities, and financial positions

+ Manage relationship management team to support Business Development Representatives in sourcing new Commercial Banking clients, focused on building long-term, profitable relationships through strategic leadership, excellent product knowledge, flawless deal execution, and superior customer service


Required Qualifications:


+ 7+ years of Commercial Banking Relationship Management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 3+ years of management or leadership experience


Desired Qualifications:


+ Comprehensive knowledge and understanding of core banking products and services, such as commercial lending and treasury management

+ Completion of formal credit training program

+ Commercial banking account relationship management experience

+ Demonstrated experience working collaboratively to deliver the organization to clients and prospects

+ Demonstrated experience generating new client relationships, building and retaining long-term client relationships

+ Experience developing and maintaining external and internal partnerships

+ Experience identifying and mitigating risk, ensuring compliance with processes and procedures

+ Excellent verbal, written, and interpersonal communication skills


Job Expectations:


+ This position is not eligible for Visa sponsorship

+ This position offers a hybrid work schedule

+ Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process


Posting End Date:


10 Apr 2026

_*Job posting may come down early due to volume of applicants._


We Value Equal Opportunity


Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.


Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.


Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


Applicants with Disabilities


To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .


Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.


Wells Fargo Recruitment and Hiring Requirements:


a. Third-Party recordings are prohibited unless authorized by Wells Fargo.


b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.


Req Number: R-532293

About the Company

W

Wells Fargo

We believe in our vision and values just as strongly today as we did the first time we put them on paper more than 20 years ago. Staying true to them will guide us toward continued growth and success for decades to come. As you read more about our vision and values, you will learn about who we are, where we’re headed and how every Wells Fargo team member can help us get there.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Financial Services
FOUNDED
1852