Commercial Property Manager
Location: Troy, MI 48084
Job Type: Full-Time | Direct Hire | Hybrid
Compensation: $60,000-$70,000 annually + Performance-Based Bonuses
About the Opportunity
BG Staffing is partnering with Encore Companies to identify a professional, detail-oriented Commercial & Multifamily Property Manager to oversee a portfolio consisting of commercial real estate properties and a luxury multifamily community.
Encore Companies manages over 300,000 square feet of Class A and B commercial property and provides sophisticated apartment living through its ELEVATE luxury multifamily developments.
This position offers an opportunity to manage a diverse portfolio, including approximately 80 multifamily units, while supporting commercial property operations. The ideal candidate has previous property management experience in either commercial real estate or multifamily, demonstrates exceptional organizational skills, and delivers a high level of customer service.
The successful candidate will be professional, well-spoken, polished, and comfortable interacting with residents, commercial tenants, property owners, and vendors.
Key Responsibilities
Property Operations
- Oversee daily operations of assigned commercial and multifamily properties.
- Conduct regular property visits and ensure properties are maintained to high standards.
- Coordinate maintenance requests, repairs, inspections, and vendor services.
- Monitor work orders and ensure timely follow-up and resolution.
- Coordinate move-ins, move-outs, tenant onboarding, and resident communications.
- Maintain accurate property records, documentation, and operational procedures.
Financial & Administrative Management
- Assist with preparing and monitoring property operating budgets.
- Track income, expenses, rent collections, accounts payable, and accounts receivable.
- Review invoices, expenses, and monthly financial reports for accuracy.
- Assist with CAM charges, projections, and year-end reconciliations for commercial properties.
- Monitor security deposits, receivables, and property-related expenses.
- Maintain accurate records and ensure deadlines are consistently met.
Tenant & Resident Relations
- Provide a high level of customer service to luxury multifamily residents and commercial tenants.
- Respond promptly and professionally to inquiries, concerns, and service requests.
- Build positive relationships with residents, tenants, vendors, and ownership.
- Coordinate tenant communications, notices, and community updates.
- Address concerns and resolve issues with professionalism and attention to detail.
Leasing & Property Support
- Assist with lease renewals, vacancies, tenant retention, and leasing coordination.
- Support multifamily leasing activities, including apartment tours when needed.
- Coordinate commercial property tours with the company's commercial real estate broker.
- Assist with lease documentation, tenant onboarding, and move-in coordination.
- Support marketing initiatives and resident or tenant engagement activities.
Qualifications
- Minimum 2 years of property management experience in commercial real estate or multifamily property management.
- Experience managing either commercial properties or multifamily communities is required.
- Strong organizational skills and exceptional attention to detail.
- Excellent verbal and written communication skills.
- Professional appearance, polished presentation, and strong interpersonal skills.
- Ability to provide exceptional customer service in a luxury Class A environment.
- Experience with budgeting, financial reporting, rent collection, and property operations.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Experience with property management software; AppFolio experience is preferred but not required.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Valid driver's license and current auto insurance.
Compensation & Benefits
- Annual salary of $60,000-$70,000, depending on experience.
- Performance-based bonus opportunities.
- Paid time off.
- Health insurance contribution.
- Gas reimbursement for property-related travel.
- Hybrid work arrangement.
Additional Information
- Full-time position supporting both commercial real estate and luxury multifamily properties.
- Multifamily portfolio consists of approximately 80 units.
- No direct reports.
- Commercial property tours are handled with support from the company's broker.
- AppFolio is the property management software currently utilized.
- Candidates should be comfortable with occasional property travel and in-person interaction with tenants and residents.
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BG Staffing is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. BG Staffing uses artificial intelligence (AI) and other automated decision-support tools to assist in the recruiting and hiring process. See https://www.bgsf.com/ai-notice for more details.