Role Description
Experienced Commercial Property Manager needed for a full-time, on-site role based in Dallas, TX. The ideal candidate must have Retail or Commercial Real Estate experience and ready to support the day-to-day management of retail properties in an on-site capacity. are clean, safe, and presentable. This person will manage lease agreements, coordinate with tenants and vendors, and monitor budgets, expenses, and financial performance. The role involves addressing tenant concerns, overseeing maintenance and repairs, and ensuring compliance with safety, regulatory, and company standards.
** This position is On-Site located in Dallas, TX and we do not offer remote work at this time.
Company Description
SHOP Companies is a retail real estate firm founded by professionals from large industry organizations who sought to build a culture of highly skilled, collaborative peers. The company focuses on building strong relationships and actionable strategies for clients in the retail real estate space.
Responsibilities (including but are not limited to):
- Prepare and manage annual property budgets, manage rent collections, analyze monthly financial variances, expense tracking, and execute annual NNN/CAM reconciliations.
- Coordinate all management responsibilities with administrative team, facility, assistant property managers, leasing, and accounting
- Tenant Relations and act as the primary contact for all retail tenants, enforce lease compliance, coordinate onboarding, and facilitate tenant build-out logistics.
- Lead all leasing activities, including tenant acquisition, renewals, and lease administration.
- Manage property operations and conduct routine site inspections, oversee capital improvement projects, manage emergency responses, and ensure full compliance with local building codes.
- Oversee work orders, preventive maintenance work, capital work, invoice approval, project management, move in and move out coordination.
- Conducts routine property visits and inspections to identify maintenance needs, ensure cleanliness, and prevent potential issues.
- Monitor rent collection, delinquent accounts, and enforce lease terms as needed.
- Collaborate with vendors, contractors, and service providers to maintain property standards and control costs.
- Ensure compliance with local regulations, safety codes, and industry standards
- Respond promptly to tenant inquiries, complaints, and emergencies.
- Develop and implement strategies to enhance occupancy rates, tenant retention, and property value.
- Coordinate with accounting team to route/authorize all payments from client operating account, including questions about AP and AR.
- Compile and present comprehensive monthly financial and operational performance reports to property ownership and stakeholders.
- Work with admin team to request COI (Certificate of Insurance) and W9 compliance from vendors and tenants.
Experience Requirements:
- 5+ yr. experience directly managing commercial or retail property management
- Bachelor’s degree in business administration, Finance, or related field preferred
- Financial acumen to speak about budgeting, financial reporting and lease administration
- Ability to manage multiple properties, schedules and priorities effectively
- Valid driver's license for travel between properties
- Texas State Real Estate License is highly preferred
- Hands on proficiency with Yardi for property management
- Familiarity with property management software a plus (e.g., AppFolio, MRI, Kardin)
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to prioritize tasks and work independently
- Proficiency in MS Office Suite (Excel, Word, Outlook)
In our SHOP, we build relationships and strategies with and for our clients.
Though we are not trying to re-invent the process (yet), we are unwavering about our 4 Guiding Principles:
1. People before profits: we love what we do because we love who we do it with.
2. Stay relevant.
3. Entrepreneurship: opportunity lies in what others overlook.
4. Do the right thing, period.