Commercial Maintenance Technician

Category: Maintenance
Status: Non-Exempt
Reports To: Maintenance Manager and Director of Property Operations

Job Description

We are looking for a skilled and motivated Commercial Maintenance Technician to join our dynamic team at Ellis Island Casino, Hotel & Brewery. The ideal candidate will be responsible for performing routine and preventive maintenance tasks to ensure the smooth operation of our casino and hotel facilities. This role requires a strong technical background, attention to detail, and a commitment to providing excellent service.

Benefits

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Paid time off
• Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment)

Location

In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required).

Responsibilities

• Conduct routine inspections and preventive maintenance on HVAC, plumbing, electrical, and mechanical systems to ensure optimal performance.
• Respond promptly to maintenance requests and troubleshoot issues in guest rooms, public areas, and back-of-house operations.
• Perform repairs and installations, including plumbing fixtures, electrical systems, appliances, and general building maintenance.
• Maintain accurate records of maintenance activities, including work orders, repairs, and inventory of supplies and equipment.
• Collaborate with the Commercial Maintenance Supervisor and other team members to prioritize and schedule maintenance tasks.
• Ensure compliance with safety regulations and maintain a clean and organized work environment.
• Assist in the setup and maintenance of special events, including audio-visual equipment and lighting.
• Provide exceptional customer service to guests and staff by addressing maintenance-related inquiries and concerns professionally.
• Participate in training and development programs to enhance technical skills and knowledge.

Skills / Experience

• High school diploma or equivalent; technical certification in a relevant field preferred.
• Must speak, interpret, read and write English and Spanish fluently.
• Maintain a state issued driver license, and clean DMV record to be available to make deliveries if needed using a Company vehicle, adhere to the Company's Driver Policy.
• Proven experience as a maintenance technician, preferably in a commercial or hospitality setting.
• Strong knowledge of HVAC, plumbing, electrical systems, and general maintenance practices.
• Familiarity with operations management software such as Jolt or other relevant software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, both verbal and written.
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
• Must be willing and able to travel to various business operations locations to provide on-site maintenance support as needed.

Physical Requirements

• Ability to stand and walk for prolonged periods of time.
• Use hands to handle objects, tools or controls.
• Regularly lift and/or move objects weighing at least 100 pounds and may push or pull items weighing up to 200 pounds.
• The noise level in the work environment is usually moderate.
• Team Member is exposed to several factors including dust, cigarette smoke, and possibly various outside weather conditions.

This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.

Core Values

• Service - Personalized, warm, and consistently exceptional customer service.
• Value - Committed to deliver quality products for great prices.
• Growth - Promote personal development and growth for all team members.
• Family - Create a family-like environment by staying close to our guests and our team members.
• Passion - Work with passion and enthusiasm every day.