Commercial Loan Operations Specialist

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Commercial Loan Operations Specialist

Location: US-VA-Herndon | Category: Lending | Req ID: 2026-3035

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Overview

The Commercial Loan Operations Specialist will be responsible for providing administrative and member service support to Business Development and Commercial Lending Officers. Provide member support to both existing and prospective members. In addition, preparation and or/review of Commercial Loan documentation, disbursements of loan proceeds, open business and personal accounts and other duties as assigned.

Responsibilities

• Provide member services solutions, act as liaison between departments coordinating member needs
• Provide assistance to co-workers with member inquires or problems. Ensure prompt and courteous response to customer inquiries
• Send wires, provide account reviews and general maintenance
• Order Appraisals, Environmental, Credit, Flood Certificates, and Title Reports, as needed
• Prepare and process documentation related to new, renewed, and modifications to commercial and real estate loans
• Coordinate with loan serving for funding to ensure all wires, fees, and payments have been processed
• Review, Create, File, and Terminate UCC-1 and UCC-3 Financing Statements. Follow up to ensure proper recordings of liens and continuations
• Conduct post-closing reviews and file management duties, post-closing file review, tracking, follow-up and exceptions items, maintenance of loan file, and document imaging
• Review and assist in processing renewals no later than 60 days from maturity date. Request from borrower financial statements, tax returns and any other financial as required by the loan documents and credit union
• Perform all other related duties as assigned
• Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

Qualifications

• High School diploma or equivalent
• Minimum 3 years experience in Commercial/SBA Lending
• Ability to work on-site in our Herndon, VA headquarters and equally effectively remotely
• Ability to work Monday-Friday from 8:00am - 5:00pm
• Experience in Laserpro or related software
• Experience tracking numerical data of detailed organizational information
• Ability to work effectively and cooperatively in a team environment
• Ability to maintain confidentiality
• Ability to perform tasks carefully, accurately, and in accordance with specific instructions
• Ability to use standard office and/or banking equipment and systems; working knowledge of Microsoft Office
• Proven experience as a self-starter with strong administrative and organizational skills, and an eagerness to learn
• Strong understanding of loan documentation

Additional Compensation

Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.

Base compensation for this role ranges from $26.89 - $45.74 hourly, depending on experience and qualifications.

EEO Notice

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.

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ABA Routing Number: 256075025

For assistance, call our Member Service Center

M-F: 7:00 am-7:00 pm; Sat: 8:00 am-1:00 pm

703-709-8900

844-709-8900 (toll-free)

703-709-8919 (Hearing Impaired/TTY)

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