Leads the commercial loan documentation team and is accountable for the accurate and timely preparation, closing, post-closing review, and completion of commercial loan files. Provides confidential administrative and project support to Commercial Bankers as directed by the VP, Commercial Loan Operations Leader. Identifies and supports improvements to commercial loan processes and workflows and provides backup support for the Construction Loan Administrator.
SKILLS, KNOWLEDGE, AND/OR ABILITIES
- Knowledge of the Bank's Commercial Loan products and services
- Excellent interpersonal skills
- Excellent written and verbal communication skills
- Excellent organizational skills
- Lead, develop, and direct others
- Supervision skills
- Delegate responsibilities effectively
- Good record-keeping skills
- Strong facilitation skills
- Strong organizational and time management skills
- Maintain accurate records and effectively analyze data and situations
- Self-disciplined with the ability to work independently
- Project-management experience
- Present oneself professionally
- Maintain confidentiality
- Prioritize responsibilities and adapt to changing needs
- Confidence in exercising sound judgment and communicating decisions professionally
- Initiative and the ability to follow through independently
- Proficiency with Microsoft Word and Excel
LEADERSHIP COMPETENCIES
- Manage teams effectively
- Support and manage the development of others
- Provides encouragement of new ideas and methods
- Develops and communicates a clear vision of the future
- Manage interpersonal relationships effectively
- Promote continuous improvement of methods and processes
- Ensures that information is clarified to the work unit
- Build momentum that motivates and energizes team members
- Develop a customer service-driven work unit
- Manage team member work performance
- Coordinate departmental work with managers throughout the organization
EDUCATION, TRAINING, AND/OR EXPERIENCE
- High school diploma or GED equivalent required
- Two to four years of lending experience required
- Previous commercial banking experience preferred
- Experience with LaserPro preferred