Commercial Lines Support Representative

Hartsfield & Nash Agency

Wake Forest, North Carolina

JOB DETAILS
SKILLS
Administrative Skills, Claims Processing, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Insurance, Insurance Documentation, Insurance Sales, Organizational Skills, Problem Solving Skills, Sales Management, Service Delivery, Team Player, Time Management, Training/Teaching, Underwriting, Vision Plan
LOCATION
Wake Forest, North Carolina
POSTED
10 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Job Description: 
Hartsfield & Nash Agency, Inc. is a leading provider of insurance solutions, dedicated to delivering exceptional service and comprehensive coverage to our clients. We are seeking a motivated Commercial Lines Support Representative to join our dynamic team.  As a Commercial Lines Support Agent, you will play a vital role in supporting our commercial insurance operations. You will assist agents with policy inquiries, endorsements, claims processing, and administrative tasks while ensuring a high level of customer satisfaction. 

Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry
Responsibilities 
  •  Assist with policy maintenance, including updates, endorsements, and renewals. 
  • Issue Certificates of Insurance/Proofs of Insurance to customers in a timely manner.
  •  Provide administrative support to underwriters and Account Executives, ensuring timely responses to inquiries. 
  •  Maintain accurate and organized records of client interactions and policy information. 
  •  Conduct follow-ups on outstanding items to ensure client satisfaction. 
 
Qualifications
  • Hold the insurance license required by your state. 
  •  Previous experience in customer service or administrative support, ideally in the insurance industry. 
  •  Strong communication and problem-solving skills. 
  •  Excellent attention to detail and organizational abilities. 
  •  Ability to work independently and collaboratively in a team environment. 
What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for growth and professional development.
  • A supportive and collaborative work environment.




This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

About the Company

H

Hartsfield & Nash Agency