Billing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Disability Insurance, Insurance, Insurance Sales, Life Insurance, Presentation/Verbal Skills, Problem Solving Skills, Property and Casualty Insurance, Resolve Customer Issues, Retirement Plan, Writing Skills
Join a well-established insurance agency serving the Vallejo community for over 30 years!
Vallejo Insurance Associates is hiring a Licensed Commercial Lines Insurance Customer Service Representative to support our long-standing client base with day-to-day insurance needs.
In this role, youll answer client questions, help them understand their coverage, and assist with policy updates to ensure a smooth, positive experience. Youll be part of a supportive team where your contributions are valued and where youll have the opportunity to continue learning and growing within the insurance field.
If this sounds like the right fit for you, apply today!
Salary Range: $48000.00 - $55000.00 per year
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Casual Fridays
Great Christmas Parties
Paid Holidays
Paid Sick Leave
Responsibilities
Youll play a key role in supporting clients and keeping day-to-day operations running smoothly:
- Serve as the main point of contact for client questions and day-to-day insurance support
- Assist with policy changes, endorsements, and billing inquiries
- Process new applications and policy renewals accurately
- Prepare quotes and policy documentation to support the sales team
- Follow up with clients to ensure a smooth, positive experience
- Maintain accurate and up-to-date client records
- Collaborate with team members to deliver excellent customer service
Requirements
- Active California Property & Casualty Insurance License (required)
- Previous customer service experience (insurance experience preferred)
- Strong communication skills, both written and verbal
- Comfortable learning and using agency systems
- Detail-oriented with strong problem-solving skills
- Positive attitude and a genuine desire to help others
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Vallejo Insurance Associates