Commercial Lines Customer Service Representative (CSR)

Cornerstone Agency

Sterling, Illinois

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Insurance Documentation, Insurance Sales, Organizational Skills, Problem Solving Skills, Team Player, Training/Teaching
LOCATION
Sterling, Illinois
POSTED
30+ days ago
Responsive recruiter
Benefits:
  • Health insurance
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Opportunity for advancement
About Us:
We are a friendly, customer-focused insurance agency specializing in personal lines coverage, commercial lines coverage, as well as farm and crop coverage. We take pride in creating a welcoming environment for our clients and providing exceptional service. We are seeking an experienced Commercial Lines CSR to join our team and help manage accounts with accuracy, professionalism, and care.

Position Overview:

What You’ll Be Doing:
  • Servicing commercial insurance accounts
  • Processing endorsements, certificates of insurance, and policy changes
  • Working with clients, carriers, and producers
  • Assisting with quotes, applications, and renewals
  • Keeping client files accurate and up to date
  • Helping clients with questions and problem-solving when needed
What We’re Looking For:
  • Prior commercial lines insurance experience 
  • Currently have an Illinois property & casualty license
  • Strong communication and organization skills
  • Good attention to detail
  • Comfortable using computers and agency systems
  • Reliable, professional, and team-oriented




This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.

About the Company

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Cornerstone Agency