Commercial Lines Account Manager

Woodrow Cross

  • Portland, Maine
  • 8 days ago

    Highlights

    Has in-depth technical knowledge of insurance coverages & products to advise clients with very little direction of an Account Executive. Including but not limited to: Follow Large Commercial Timeline, adhere to Cross Procedure Manual and Master CL Workflow Manual.

    Numbers & Facts

    LocationPortland, Maine

    Description

    The Cross Family of Agencies welcomes you. We need your talent and expertise.

    Including but not limited to:

    • Follow Large Commercial Timeline, adhere to Cross Procedure Manual and Master CL Workflow Manual. 
    • Handle Large Complex Accounts (Book of Business up to $1,000,000 or more in revenue. 
    • Meet with Producer/AE monthly to review marketing instructions. 
    • Visit clients as necessary as a proxy for Account Executive. 
    • Assist in soliciting increases in coverage (Round out accounts). 
    • Can provide an Analysis of Coverage. 
    • Has in-depth technical knowledge of insurance coverages & products to advise clients with very little direction of an Account Executive. 
    • Understand the daily business operations and exposures of our customers. 
    • Collect applications and underwriting information from Producer/AE and/or Client and Prospects as necessary to market new and renewal policies. 
    • Prepare Annual Review Kits and Proposals. 
    • Prepare Renewal and New business submissions and proposals. 
    • Follow-up with underwriters for the timely receipt of quotes.   
    • Respond to requests from underwriters. 
    • Invoice for prompt payment of agency bill invoices and request cancellation of policy when payment(s) are not received per Cross guidelines. 
    • Create new policy issuance instructions, quote instructions and renewal instructions for insurance company. (Bind Order) 
    • Produce Initial binders for Renewal and New Accounts.  
    • Provide clear concise instructions for processing new and renewal policies.  
    • Accurately Complete CL Checklist. 
    • Add Master COIs & EPIs on Renewal and New Business. 
    • Respond to customer inquiries including coverage questions, requests for documentation with or without direction of the Producer/AE. 
    • Answer questions posed by Processing Analysts. 
    • Facilitate audit disputes. 

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