Job Title: Commercial Insurance Account Manager
Company: Insurance Associates, Inc.
Location: 1900 West Pasewalk
Norfolk, NE 68701
Job Type: Full-time
Salary Range: $55,000 to $65,000
About Us:
We are a thriving, family-owned business with a passion for delivering exceptional service and building long-lasting relationships with our clients. Our team is committed to creating a fun, positive, and supportive work environment where everyone feels like family. If you're looking for a place where you can grow, make an impact, and enjoy what you do, we’d love to have you join our team!
Position Overview:
We are seeking a motivated and customer-focused Commercial Insurance Account Manager to join our fun and dynamic team. As an Account Manager, you will play a crucial role in providing exceptional service to our clients, managing a portfolio of commercial insurance accounts, and supporting the growth of our business. You will be a key point of contact for clients, helping them navigate their insurance needs and ensuring they have the right coverage in place.
Key Responsibilities:
- Manage a portfolio of commercial insurance accounts, serving as the primary point of contact for clients.
- Build and maintain strong relationships with clients, understanding their unique insurance needs and providing personalized solutions.
- Process renewals, endorsements, claims, and any other service-related requests in a timely and efficient manner.
- Collaborate with underwriters and carriers to negotiate favorable terms, coverage, and pricing for clients.
- Ensure accuracy and completeness of all policy documentation and maintain up-to-date records in the agency management system.
- Identify opportunities to cross-sell and upsell additional products and services to meet the needs of existing clients.
- Provide proactive client education on insurance products, policy changes, and industry trends.
- Work closely with our team to deliver a high level of customer service and support a positive team culture.
Qualifications:
- Prior experience in commercial insurance, customer service, or account management (preferably in the insurance industry).
- Active Property & Casualty insurance license or willingness to obtain one.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and team members.
- Highly organized, detail-oriented, and able to manage multiple tasks with competing priorities.
- Proficient with insurance agency management systems and Microsoft Office Suite.
- A positive attitude, willingness to learn, and a desire to contribute to a fun and supportive team environment.
What We Offer:
- A family-oriented and fun work environment with a strong focus on work-life balance.
- Opportunities for professional development and career growth.
- Competitive salary with performance-based incentives.
- Fully paid Health, dental, and vision insurance.
- Paid time off and holidays.
- Company-sponsored events and team-building activities.
- 34-hour work week
If you’re passionate about helping others, thrive in a collaborative environment, and are excited about joining a close-knit team that feels like family, we’d love to hear from you!
How to Apply:
Please submit your resume and a brief cover letter explaining why you’d be a great fit for our team to
cole@insuranceassociates.biz
. We look forward to meeting you!