Commercial Laundry Operations Manager (Hospitality)

Panhandle Getaways
Location: Panama City Beach, FL (On-site; local presence required)
Job Type: Full-Time | On-Site

About Us

Panhandle Getaways is one of the Top 50 Vacation Rental Property Management Companies in the World (Rentals United). With 900+ short-term vacation rentals across the Florida Panhandle (Panama City Beach / 30A), our commercial laundry operation is mission-critical to spotless, guest-ready homes—every day, at scale.

Role Overview

We're hiring an experienced commercial laundry leader to run day-to-day plant operations: production throughput (PPH), labor efficiency, cost & inventory control, chemical usage, quality control, staffing/scheduling, and equipment operation & troubleshooting. You'll track inventory and order appropriately, train alongside the team, and ensure the laundry stays profitable by balancing labor costs with pounds produced.

Key Responsibilities

• Production & Labor Efficiency

  • Plan staffing and daily production to hit PPH (pounds per hour) targets and shift KPIs.

  • Monitor labor cost per pound and make real-time adjustments to keep the operation profitable.

  • Work and train with everyone in the laundry—coach standards, cross-train roles, and reinforce SOPs.

• Inventory, Ordering & Cost Control

  • Track linen, chemicals, and consumables daily; order appropriately to avoid stockouts/overstock.

  • Manage chemical dilution, usage, and vendor programs to control COGS and maintain quality.

  • Own cycle counts and loss prevention (linen loss/shrink).

• Quality Control & Safety

  • Set and enforce QC standards for wash quality, stain removal, folding, and packaging.

  • Inspect output throughout shifts; correct defects immediately.

  • Maintain OSHA-compliant safety, cleanliness, and equipment lockout/tagout practices.

• Equipment & Facility

  • Operate and troubleshoot commercial washers, dryers, ironers, a towel folder; escalate service/PM quickly.

  • Coordinate with vendors/techs on repairs and preventive maintenance to minimize downtime.

• Reporting & Communication

  • Track and report daily/weekly metrics (PPH, labor %, rewash rate, spoilage, chemical usage, on-time completion).

  • Partner with Operations/Housekeeping on linen pars, delivery windows, and quality expectations.

Preferred Qualifications

• 2+ years running a commercial laundry (hospitality, healthcare, or industrial plant).

• Strong command of production metrics (PPH, throughput, labor cost %, rewash) and how to improve them.

• Hands-on experience with inventory control, chemical programs, and loss prevention.

• Proven equipment operation & basic troubleshooting; knows when/how to escalate repairs and schedule PM.

• Confident people leader: staffing, training, shift handoffs, and coaching for performance.

• Highly organized, detail-driven, and calm under pressure in a fast-paced environment.

• Comfortable with basic systems (e.g., Excel, vendor portals, timekeeping/scheduling tools).

What's Great About Working with Us

• Modern facility near the beaches of Panama City Beach / 30A

• Competitive salary with bonus opportunity

• Health, dental, and vision insurance

• Generous 401(k) match

• Paid time off and paid holidays

• Supportive, hands-on leadership that rewards efficiency, quality, and ownership