Sign upLog in
See more jobs

Commercial Insurance Account Manager

Scherz Insurance Group - Farm Bureau

  • Northville, MI
  • 1 day ago

    Highlights

    This role is ideal for someone who is resourceful, detail-oriented, and comfortable wearing multiple hats - supporting producers, managing carrier relationships, and delivering personalized, high-touch service. Position Summary: We’re seeking a Commercial Insurance Account Manager to support and retain a book of small to mid-sized commercial clients in a small agency environment.

    Numbers & Facts

    LocationNorthville, MI

    Description

    Job Description

    Job Description
    Benefits:
    • WFH options
    • License reimbursement
    • Bonus based on performance
    • Competitive salary
    • Flexible schedule
    • Opportunity for advancement
    • Paid time off
    • Training & development

    Position Summary:
    We’re seeking a Commercial Insurance Account Manager to support and retain a book of small to mid-sized commercial clients in a small agency environment. This role is ideal for someone who is resourceful, detail-oriented, and comfortable wearing multiple hats - supporting producers, managing carrier relationships, and delivering personalized, high-touch service.

    Key Responsibilities:
    • Serve as the primary point of contact for commercial clients, handling coverage questions, policy changes, billing, and certificates of insurance
    • Manage the full renewal process, including gathering information, marketing accounts, and presenting options
    • Process endorsements, cancellations, reinstatements, audits, and other policy transactions
    • Issue certificates of insurance accurately and in a timely manner
    • Partner with producers and underwriters to negotiate terms and secure competitive coverage
    • Maintain strong carrier relationships and ensure accurate, compliant submissions
    • Assist clients through the claims process, providing guidance and follow-up
    • Support general agency operations as needed, including admin tasks and process improvements
    Qualifications:
    • Prior commercial insurance experience
    • Active Property & Casualty license (must be willing to obtain)
    • Knowledge of commercial lines insurance products
    • Experience with agency management systems
    • Background in a small or independent agency preferred
    Skills:
    • Strong organizational and multitasking abilities
    • Independent, proactive work style
    • Customer-focused communication with a personalized approach
    • High attention to detail and problem-solving mindset
    • Team-oriented with a willingness to support where needed
    We take pride in how we show up for our clients and for each other. Our team is guided by the following values:
    • Integrity: Always do the right thing, even when no one is looking
    • Never Stop Learning: Continuously grow your knowledge to better serve clients
    • Strive to Be the Best: We’re competitive and driven—because winning matters
    • Understand First, Then Advise: We listen first so we can provide the right solutions
    • Respect Each Other: A strong team starts with how we treat one another
    • Exhibit Professionalism: We lead with professionalism to build trust and reduce friction

    Similar Jobs

    See more jobs