Join Vortex Doors as a Commercial & Industrial Door Systems Field Technician
Vortex Doors is known for top-tier service and a customer-first mindset in commercial and industrial door repair. We’re hiring a seasoned field technician with 4+ years of hands-on door industry experience to install, service, and maintain door systems, docks, and associated hardware.
A day in the field
You’ll start your day with a safety check, load your company-provided vehicle, and head to customer sites. On any given job, you might replace broken springs, align tracks, troubleshoot low-voltage wiring for access control, or perform storefront glazing. You’ll explain your findings to customers, offer cost-effective solutions, and close each call with meticulous documentation and a quality check aligned to code and company standards.
What you’ll handle
- Install, diagnose, and repair commercial doors, dock equipment, and related hardware using the right tools and techniques.
- Resolve issues involving springs, hinges, locks, operators, and electrical/low-voltage components; welding training available if you’d like to learn.
- Configure door hardware: locks, handles, closers, low-voltage wiring, and access control systems.
- Verify every install and repair meets safety requirements and building codes.
- Deliver clear, helpful communication to customers about scope, process, and options.
- Maintain accurate records for service calls, installations, and repairs; submit reports as needed.
- Perform final quality checks to uphold our unsurpassed workmanship standards.
Why Vortex
- Industry-best training at our state-of-the-art facility: commercial/retail openings, hardware, storefront glazing, and automatic doors.
- Defined career paths with multiple advancement levels and ongoing development.
- Continued learning on manual doors and dock equipment for industrial openings; opportunities for industry certifications.
- Hands-on training for hollow metal doors, frames, and hardware.
- Strong, active safety culture and a supportive, positive team environment.
- Recognition programs and rewards for great performance.
- Comprehensive compensation and health benefits, 401(k) match, 8 paid company holidays, and Vacation/Sick program.
- Company-provided uniform, tools, and an annual boot allowance.
- Use of a company-provided vehicle for customer service visits.
What you bring
- 4+ years of commercial door service experience and a high school diploma or equivalent (GED).
- Excellent mechanical and technical aptitude with strong troubleshooting skills.
- Ability to lift 50+ lbs., climb ladders up to 20’, work on your knees for extended periods, and operate power tools safely.
- Strong customer-facing communication skills; able to collaborate under any conditions.
- Comfort working in a fast-paced setting; able to relay information clearly and persuasively when needed.
- Attention to detail with a commitment to quality; reliable and self-motivated.
- AAADM certification is a plus.
- Knowledge of multiple door types/brands and hardware; skill with hand and power tools.
- Proficiency with fractions and accurate tape measure reading for precise installation.
- Knowledge of safety regulations and dedication to safe work practices.
- Basic computer skills.
Schedule & work conditions
- Full-time schedule within business hours of 7:00 AM to 5:30 PM, Monday–Friday; overtime and on-call as needed.
- Continuous training as you progress with Vortex.
- Fast-paced, results-oriented environment.
- Valid driver’s license and ability to drive a company vehicle.
- Must pass Drug test, Background check and Motor Vehicle check
You’re proficient in
- Customer Service
- Industrial Construction
- Creating Preventive Maintenance Plans
- Equipment Troubleshooting
- Electrical Troubleshooting Skills
- Troubleshooting Skills
- Mechanical Troubleshooting Skills
- Electrical Systems Diagnostics & Repair
- Commercial Electrical Expertise
- Electrical Installation
- Electrical Troubleshooting
- Electrical Repair
- Mechanical Testing
- Glass Installation
- Glazing
- Glass Cutting
- Door Installation
- Measuring and Quoting
- Construction Site Installation
- Electrical / Electronic Systems
- Conduit Pulling
- Tape Measure Reading
- Maintenance and Repair Skills
- Conduit Bending
- Industrial Electrical Experience
- Mechanical Assembly Skills
- Industrial Electrical Systems
- Equipment Diagnostics & Troubleshooting
- Mechanical Systems & Component Repair
- Low Voltage Cabling Installation
- Equipment Installation & Wiring
- Access Control Systems
- Equipment Repair & Maintenance
- Concrete Installation & Finishing
- Equipment Installation
- High School / GED
- Excellent Communication Skills
- Experience in a Manufacturing Environment
- Basic Computer Skills
Tools & technologies you’ll use
- Industrial Controls
- Power Tools