| Location | Bismarck, ND |
Job Title Journeyman HVAC Service TechnicianSupervisor Branch Manager North Dakota regionFLSA Status Non-Exempt HourlyUnion Local 300SummaryMMCs Service department is the largest mechanical service department in Minnesota and we are growing their footprint in the Bismarck ND area MMC prides itself on building strong customer relationships and delivering the Best service for our commercial customers. As a HVAC Service Technician you will be responsible for delivering effective efficient and timely delivery of MMCs services to multiple customers within an assigned geographic territory. You will be provided with a company van and tools and are required to travel to a variety of customer sites to maintain commercial properties. You will be required to repair retrofit and install commercial HVAC equipment. You will be working in a team and will be the daily face-to-face contact that develops strong lasting customer relations. Job SpecificsDisplay quality customer Service skills Working knowledge of systems and troubleshootingCapable of working independently with good time managementStrives for positive metrics resultsCompletes preventative maintenance and repairs per work order requirements. Selfperforms the following duties in compliance with company procedures regulatory requirements and safety standards.Fully utilizes technology tablet smartphone toAccess and complete work orders including notes on services provided.Create and submit Service Reports and Quality Inspection images and reports.Submit timesheets & expense reports.Obtains necessary materials and supplies to complete all tasks.Creates a positive climate with the client provides and generates customer satisfaction.Maintains timely and consistent communications with customer and internal support teams.Provide exceptional customer service with the goal of maintaining and strengtheningclient relationships and agreements.Contribute and work well with a strong passionate team.Qualifications and Experience2 Year HVAC DegreeMust be a Member in good standing or Join Local Union 300Experience in the installation maintenance troubleshooting and repair of building mechanical systems including HVAC systems.Three to five years mechanical experience or equivalent combination of training education and experience.Must possess applicable certifications licenses and valid drivers license in good standing.Ability to read and comprehend instructions including but not limited to safety policies and procedure manuals.Complete assigned work orders in a timely manner and communicate work order statusAbility to use and operate handheld devices and business systems or document managementComply with all applicable codes regulation governmental agency and Company directives related to building operations and work safety.Performs assigned day-to-day repairs emergency and preventive maintenance.Maintain adequate knowledge of and comply with OSHA Occupational Safety & Health Act standards and Company safety policies at all times.Daily local travel between properties.Experience providing superior customer service.Capacity to work on a high performing team.Positive attitudeDriven to help teammates to win Physical RequirementsRegularly required to stand walk use hands to finger handle or feel reach with hands and arms stoop kneel crouch or crawl and talk or hear.Frequentlyis required to climb or balance. Regularly lift andor move up to 25 pounds frequently lift andor move up to 50 pounds and occasionally lift andor move up to 75 pounds.Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.Company OverviewIts whats INSIDE that counts…From immense construction projects that involve complex mechanical systems to custom service projects that require faster builds and reliable 24-hour service Metropolitan Mechanical Contractors Inc. MMC is your single source solution.For more than 60 years Metropolitan Mechanical Contractors Inc. MMC has been designing building and maintaining mechanical systems for some of the most well-known buildings in the Midwest. We are a fully-integrated large commercial mechanical contractor. We employ the industrys best talent of engineers tradesmen project managers customer support and office staff.Why work at MMCWe Work As a Team.MMC fosters a culture of collaboration and continuous improvement. We operate as a team to ensure the best experience for our clients contractors and employees.We Are Committed to Our Employees. At MMC you are encouraged toMake the decision you think in the right decision to make.Ask for help whenever you want it.Start something that needs to be started.Take time off to do something that inspires excites and energizes you.Help others whenever you can.SalaryBenefitsUnion Wage Scale depending on experience and licensescertificates and Union assessment plus Union Benefits.Employee Stock Purchase Plan ESPPEEO StatementAPi Group is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.Equal Opportunity Employer including disabled and veterans.