Career Development, Communication Skills, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Delivery Driving, Documentation, Driver's License, Electricity, Environmental Protection Agency (EPA), Health Plan, Identify Issues, Maintenance - HVAC, Maintenance Services, On Call, Production Machining, Refrigeration, Service Delivery, Smartphones, Telephone Skills, Time Management
LOCATION
Cleveland, OH
POSTED
11 days ago
At BME, we know our success comes from investing in the people behind our name. As a trusted provider of HVAC/R services, we combine top-notch solutions with a deep respect for our employees. We nurture an environment where your expertise is valued, your input is heard, and your professional growth is supported every step of the way.
BME is seeking a skilled and motivated Commercial HVAC/R Service Technician to join our team in Northeast Ohio. This role is essential to supporting our growing customer base, ensuring high-quality service delivery, and driving customer retention through exceptional performance. You'll be responsible for performing installations, maintenance, and repairs on a variety of commercial refrigeration systems while providing excellent communication and customer service.
What BME Offers You:
Top Pay: Up to $50 per hour
Home Dispatch: Start your day from home
Comprehensive Health Benefits: Fully paid by employer (employee only) and effective Day 1 — no waiting period!
HSA, Vision and Dental benefits!
Lie Insurance
401(k) Plan: With company match
Paid time off
Annual Perks: $200 boot allowance and company-provided uniforms
Up to $4000 signing bonus!!!
Continuing Education
Company Vehicle, fuel card, smartphone and uniforms
Tools provided
Employee referral program
High potential for career growth through career development plan
Key Responsibilities
Independently perform service calls, maintenance, and repairs on refrigeration systems including:
Walk-in coolers and reach-in freezers
Ice machines and production chillers
Single and three-phase units
Glycol chillers
Diagnose and troubleshoot issues efficiently, maintaining a first-time fix rate of 75% or higher.
Follow all standard operating procedures (SOPs) and safety guidelines.
Maintain accurate documentation using digital tools.
Respond to on-call demands as needed and provide timely, professional communication with customers and team members.
Collaborate with peers and managers to ensure high-quality work and customer satisfaction.
Required:
EPA Certification
Valid driver's license with a clean driving record
5+ years of experience in commercial HVAC and/or refrigeration service
Physical Requirements
Able to lift up to 75 lbs. and move heavy objects
Comfortable in tight spaces and extreme temperatures. Endurance to stand or kneel while on equipment
Confident on ladders and at heights up to 45 feet (sometimes higher)
Steady hands for electrical work and precise measurements