Commercial Excellence Consultant

Commercial Excellence Consultant

Location: Troy, MI

Job Description

Must Have Technical/Functional Skills

• Experience in Commercial Excellence (Sales, Service, Marketing, CRM, CPQ, and eCommerce)
• Experience in consulting and transformation engagements (strategy definition, process transformation, technology evaluation, business architecture, roadmap definition, business case development)
• Knowledge of various leading technology platform
• Experience in Front Office Transformation and CPQ (Salesforce / Oracle / SAP) consulting including industry benchmarking, product evaluation, design business architecture, define strategy
• Exposure to AI strategy and consulting

Roles & Responsibilities

• Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and industrial equipment companies.
• Execute breakthrough domain consulting engagements. Support in entire sales cycle – business development, proposal development, pre-sales etc
• Develop use cases and guide technical teams for POC / solution development, test case designs, and certify solutions before handing over to customers
• Publish thought leadership papers based on advisory work, study of industry and technology trends, participate in leading industry forums
• At least 2 full lifecycle implementation experiences in the platform. Experience with both B2C and B2B scenarios will be preferred.
• Exposure to working in various ERP solutions and integrating with CPQ platform. Review and approve data model for the project
• Experience in enabling guided selling process for channel partners and customers
• Guide technical teams in design and implementation
• Strong understanding of B2C and B2B CPQ best practices, use cases, architecture principles
• Exposure to integration patterns / mechanism for leading CPQ products
• Define Front Office transformation (including CPQ) roadmap and strategy, product evaluation and solution design for manufacturing clients
• Lead teams in consulting and implementation projects
• Identify opportunities through business connects with clients and relationships in TCS ecosystem
• Lead RFP responses and contribute
• Good / Excellent communication skills, analytical ability, initiative taking and innovative.
• Track emerging business models and trends for its applicability in manufacturing.