Commercial Director, Americas

Abbott

Austin, Texas

JOB DETAILS
SKILLS
Adoption, Alliance/Partner Management, Artificial Intelligence (AI), Automation, Budgeting, Business Administration, Business Analysis, Business Development, Business Intelligence Software, Business Strategy, Cardiac Monitoring, Career Development, Change Management, Communication Skills, Competitive Analysis/Strategy, Congestive Heart Failure, Cross-Functional, Customer Relations, Customer Satisfaction, Customer/Client Research, Data Analysis, Demand Forecasting/Planning, Diversity, EEO Regulations, Economics, English Law, Establish Priorities, Executive Relationships, Facebook, Financial Analysis, Financial Operations, Financial Risk Management, Forecasting, Health Plan, Healthcare, Identify Issues, International Health, Keyboards, Leadership, Machine Learning, Market Development, Market Entry Strategy, Marketing, Marketing Strategy, Medical Diagnosis, Medical Equipment, Medical Products, Mentoring, OEM (Original Equipment Manufacturer), Operational Strategy, Operations Management, Organizational Development/Management, Partner Sales, Performance Metrics, Power BI, Predictive Modeling, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Process Improvement, Profit & Loss, Profit & Loss Management, Python Programming/Scripting Language, R Programming Language, Reimbursement, Reporting Dashboards, Retirement Plan, Risk, Risk Management, SQL (Structured Query Language), Sales, Sales Administration, Sales Operations, Sales Support, Storytelling, Strategic Analysis, Strategic Planning, Tableau, Talent Management, Team Lead/Manager, Tuition Reimbursement, Twitter
LOCATION
Austin, Texas
POSTED
17 days ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

WORKING AT ABBOTT:

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

Summary of Position

  • Drives market expansion, innovation, and competitive advantage by leading strategic regional initiatives, influencing priorities, and optimizing customer relationships.
  • Utilizes demand forecasting and commercial levers into actionable strategies, managing P&L to meet regional and global goals.
  • Forges strategic partnerships and makes accountable, insight-driven decisions that accelerate technology adoption, market resilience, and organizational growth.
  • Leads commercial functions including but not limited to commercial operations, training, market access strategy, data analytics, and commercial effectiveness.

Key Responsibilities

  • Drive growth by identifying market opportunities, adapting global strategies to fit regional dynamics, and expanding HF’s footprint in key markets.
  • Implement customer-centric initiatives that strengthen relationships with key stakeholders, improve customer satisfaction, and deepen long-term loyalty.
  • Oversee adoption of digital tools, AI, and machine learning to enhance offerings and streamline regional operations.
  • Direct regional P&L, budgeting, and financial risk management, aligning financial goals with global objectives; accountable to support DVP Commercial Americas for commercial reviews, OEM and LBEs.
  • Ensure cohesive execution of commercial strategies through cross-functional collaboration, KPIs, and strategic influence with country leadership teams.
  • Lead planning and execution of go-to-market strategies, optimizing launch success and market competitiveness.
  • Leverage analytics and demand forecasting to guide strategic decisions, integrating market, operational, and performance levers to prioritize regional actions.
  • Make and own high-impact strategic recommendations, incorporating feedback loops and outcome accountability across regional and country-level initiatives.
  • Stay ahead of competitors by refining strategies based on market intelligence, customer insights, and technological advancements.
  • Anticipate and mitigate market, operational, and compliance risks to ensure strategic resilience.
  • Work with and lead market access teams to ensure products meet standards and optimize reimbursement.
  • Mentor commercial teams, fostering strategic thinking, continuous learning, and leadership development.

Critical Experience:

  • End-to-End Business Strategy Ownership: Exposure to developing cohesive business strategies that integrate financial, operational, and commercial functions.
  • Broad-Based Organizational Influence: Experience collaborating across commercial and non-commercial functions and influencing teams without direct authority.
  • Strategic and Operational Risk Management: Deepening skills in making and owning high-impact decisions, balancing risk with commercial opportunity.
  • Executive Stakeholder Engagement: Build strong relationships with executive stakeholders to gain support for regional and organizational strategies.
  • Advanced Organizational Design and Talent Development: Refine expertise in structuring teams, commercial deployment, building leadership pipelines, and nurturing high-potential talent.

Required Qualifications

  • Bachelor’s degree in Business, Finance, Analytics, Economics, Engineering, or related field.
  • 10+ years of experience in Commercial Excellence, Sales Operations, Sales Force Effectiveness, Business Analytics, or related commercial leadership roles.
  • Demonstrated expertise in forecasting, performance measurement, KPI frameworks, and commercial planning.
  • Proven experience leading targeting/segmentation, territory design, and incentive compensation processes.
  • Strong proficiency with business intelligence and analytics tools (e.g., Power BI, Tableau, SQL, Python/R).
  • Experience overseeing complex dashboard development, automation workflows, and scenario modeling.
  • Strong cross‑functional leadership skills with experience partnering across Sales, Marketing, Finance, and Operations.
  • Ability to translate complex analytics into clear, actionable recommendations for senior leadership.
  • Excellent communication, storytelling, and executive‑level presentation skills.

Preferred Qualifications 

  • Master’s degree (MBA, MS Analytics, or related discipline).
  • Experience in healthcare, medical devices or similarly regulated industries.
  • Hands‑on technical expertise in advanced modeling, predictive analytics, or machine learning applications.
  • Background leading large‑scale Commercial Excellence or Sales Transformation initiatives.
  • Demonstrated ability to drive change management at scale and influence senior stakeholders

:

Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal

     

The base pay for this position is

$171,300.00 – $342,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

HF Heart Failure

        

LOCATION:

United States > Austin : 8701 Bee Caves Rd

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 25 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

About the Company

A

Abbott

At Abbott, we are enthusiastic, energetic and committed to doing great work every day. Our employees are passionate about helping to translate science into lasting contributions to health care and the health of people worldwide. At the heart of our organization is our "Promise for Life"—a statement that embodies our company's commitment to employees, shareholders, local communities and the people who depend on our company and products to live healthier lives.

Vital to our promise is the speed in which we act, respond and deliver. As Abbott employees, we are ready to meet change and challenges head-on. As a result, we are a company that adapts quickly, and through our passion for innovation we are able to continually create a pipeline of products that help improve the length and quality of life around the world.

We are proud of our rich, more than 120-year history. We continue to be driven to advance leading-edge science and technologies, support diversity, focus on exceptional performance and earn the trust of those we serve.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1910
WEBSITE
http://www.abbott.com/