BARR Credit Services, a Caine & Weiner Company, is a leader in the accounts receivable management industry, helping businesses improve cash flow through innovative solutions, professional service, and effective account management strategies.
Compensation & Schedule
- Schedule: Monday-Friday, 6:30 AM to 3:30 PM
- Pay: $16.00 per hour + Commission
- Additional Incentives: Daily Call Bonuses
Join a Team Where Your Success Matters
Are you a motivated professional who enjoys problem-solving, building relationships, and achieving results? At BARR Credit Services, we're looking for driven individuals who thrive in a fast-paced environment and are passionate about delivering excellent customer service.
This is more than just a job. It's an opportunity to build a long-term career with a company that recognizes hard work, rewards performance, and provides opportunities for professional growth and advancement.
Key Responsibilities
As a Collections Representative, you will:
- Manage outstanding accounts and work with consumers to secure timely payments.
- Communicate professionally and effectively by phone to resolve account and payment concerns.
- Negotiate payment arrangements while maintaining positive customer relationships.
- Document customer interactions and maintain accurate account records.
- Analyze account information and identify trends or potential solutions.
- Collaborate with team members to improve collection strategies and overall performance.
- Provide exceptional customer service throughout the collections process.
- Maintain compliance with company policies, industry regulations, and best practices.
Requirements
Qualifications
Successful candidates will have:
- Previous collections, customer service, call center, or related experience preferred.
- Excellent communication and phone skills.
- Strong negotiation and conflict-resolution abilities.
- Knowledge of accounts receivable processes and basic financial concepts.
- Ability to analyze account information and make sound decisions.
- Proficiency with computer systems and financial software.
- Strong attention to detail, professionalism, and integrity.
- Ability to work independently and as part of a team.
- Bilingual candidates are strongly encouraged to apply.
Benefits
We offer a comprehensive benefits package, including:
- 401(k) Retirement Plan
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- AD&D Insurance
- Disability Insurance
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Paid Sick Time
- Paid Training
- Employee Referral Program
- Career Growth and Advancement Opportunities