Highlights
Service & Support - This position will support the lien securitization efforts including but not limited to inbound outbound calls to both Customers and Sellers and Identifies opportunities for process improvement and may participate in the implementation of those ideas. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Numbers & Facts
| Location | Portsmouth, New Hampshire |
| Job Type | Full-time |
| Industry | Banking |
| Company Size | 10,000 employees or more |
| Year Founded | 1898 |
| Website | https://www.firstcitizens.com |
Description
Overview:
This is a hybrid role with the expectation that time working will regularly take place inside and outside of our Portsmouth, NH office.
This position provides support to the Equipment Finance Collateral Monitoring Team. The Collateral Monitoring Team is responsible for ensuring that all assets are properly secured for the duration of the term. This position is expected to maintain a high level of attention to detail, analyze facts, and make sound decisions for the Bank.
Responsibilities:- Business Proficiency - Develops a basic understanding of the diverse business lines that are supported by the Equipment Finance Collateral Monitoring Team.
- Service & Support - This position will support the lien securitization efforts including but not limited to inbound outbound calls to both Customers and Sellers and Identifies opportunities for process improvement and may participate in the implementation of those ideas.
- Reporting - Assists in gathering specific data points and information for the purpose of producing weekly and monthly reports.
- Compliance - Complies with all applicable federal, state, local and bank rules and regulations.
High School Diploma or GED and 1 years of experience in Customer Service
Additional Requirements:
Microsoft Word and Excel proficiency
Advanced attention to detail
Advanced written and verbal communication
Ability to thrive in a fast-paced environment
Positive attitude and team-oriented
Preferred Experience:
Retail and/or Hospitality experience
Documentation experience including but not limited to legal documentation
Servicing experience
Titling/Dealership experience
Banking and/or Finance industry experience
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Benefits
Paid Sick Days, Prescription Drug Coverage, Professional Development, 401K, Flexible Spending Accounts, Retirement / Pension Plans, Life Insurance
About Company
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. As the largest family-controlled bank in the United States, First Citizens is continuing a unique legacy of strength, stability, and long-term thinking that has spanned generations. Founded in 1898 and headquartered in Raleigh, N.C., First Citizens also operates a nationwide direct bank and a network over 550 branches in 22 states. Industry specialists bring a depth of expertise that helps businesses and individuals meet their specific goals at every stage of their financial journey. First Citizens Bank brings together personal service and powerful tools to help customers do more with their money – and make more of their future.
Looking for a career with CIT? CIT is now a division of First Citizens Bank.
First Citizens Bank. Forever First®