Commercial Code Compliance Supervisor

Commercial Code Compliance Supervisor

Salary

$63,104.00 - $112,924.00 Annually

Location

Melvin Municipal Office Building (MMOB) 300 West Washington Street, Greensboro, NC

Job Type

Active Full-Time

Job Number

05540

Department

Executive

Division

Code Compliance

Opening Date

09/04/2026

Closing Date

9/18/2026 11:59 PM Eastern

• Description
• Questions

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Description

Commercial Code Compliance Supervisor

City of Greensboro | Code Compliance Division

Requisition #05540 | Position #8338

Lead Code Compliance. Strengthen Greensboro.

Safe, well-maintained buildings and neighborhoods don't happen by accident. They depend on knowledgeable professionals who can balance technical expertise, consistent enforcement, problem-solving, and respectful service to the community.

As the Commercial Code Compliance Supervisor, you'll lead a team of up to seven full-time employees responsible for a high-volume, highly visible portfolio of code compliance work across Greensboro. With approximately 1,000 active cases each month, you'll help ensure that concerns are investigated thoroughly, enforcement actions are consistent, and cases move toward meaningful resolution.

This is a leadership role for an experienced code compliance professional who understands that effective enforcement is about more than identifying violations. It's about protecting health and safety, preserving property and neighborhood quality, supporting responsible development, and helping property owners understand what is needed to achieve compliance.

You'll combine field and office leadership with technical oversight, operational planning, data analysis, staff development, and collaboration with internal and external stakeholders. Your work will directly support Greensboro's commitment to sustainable, safe neighborhoods and its strategic focus on public safety, infrastructure, and economic development.

If you're ready to lead a team, improve processes, and help shape how code compliance services are delivered across a growing city, we invite you to bring your expertise to Greensboro.

Compensation

• Hiring Salary Range: $63,104-$83,032 annually
• Full Salary Range: $63,104-$112,924 annually

Benefits

The City of Greensboro offers a comprehensive benefits package designed to support employees throughout their careers and lives outside of work. See the City of Greensboro Benefits Book for complete details.

Work Schedule

• Monday-Friday, 8:00 a.m.-5:00 p.m.
• Primarily a weekday schedule, with field and operational responsibilities requiring flexibility to respond to service needs.

Why You'll Love This Opportunity

• Lead work that matters. Your decisions directly contribute to safe, healthy, well-maintained buildings and neighborhoods.
• Make an impact at scale. Help lead an operation managing approximately 1,000 active cases each month.
• Put your expertise to work. Provide technical guidance on complex inspections, code interpretations, enforcement actions, and case documentation.
• Develop people. Coach, support, and guide inspectors while helping build a strong, capable code compliance team.
• Use data to improve service. Analyze workload, response times, compliance timelines, and other operational measures to identify opportunities for improvement.
• Work across Greensboro. Engage with residents, property owners, businesses, City departments, other agencies, and community stakeholders.
• Support safer, stronger neighborhoods. Help address blight, recurring violations, vacant structures, health and safety concerns, and other issues affecting quality of life.
• Be part of a City focused on the future. Your work supports Greensboro's priorities around public safety, infrastructure, economic development, and sustainable neighborhoods.

About the Role

The Commercial Code Compliance Supervisor provides operational and technical leadership for the City's code compliance enforcement activities.

Under the direction of the Code Compliance Division Manager, you'll plan, prioritize, assign, supervise, and review the work of certified inspectors. You'll help establish effective enforcement strategies, allocate resources, monitor performance, and ensure staff have the guidance and support necessary to address complex cases.

The work encompasses a broad range of City ordinances and regulatory requirements, including nuisances, building codes, health and safety, blight, graffiti, land use, parking, and the International Property Maintenance Code (IPMC) for residential and non-residential properties.

You'll also play an important role in ensuring that enforcement is consistent, well-documented, and focused on achieving compliance while providing professional and respectful service to the community.

What You'll Do

Lead day-to-day code compliance operations

• Plan, prioritize, assign, supervise, and review code compliance activities.
• Direct the work of up to seven full-time employees across assigned enforcement areas.
• Establish work schedules, methods, and priorities for effective code compliance operations.
• Assess staffing, equipment, and other resource needs and coordinate resource allocation with the Division Manager.
• Monitor work progress and ensure activities align with City policies, procedures, and operational goals.
• Patrol assigned areas to oversee field operations, identify problem areas, and determine appropriate approaches to recurring or emerging violations.

Provide technical and enforcement leadership

• Provide technical guidance and supervisory review for complex inspections, reports, correction notices, case files, enforcement actions, and code interpretations.
• Direct enforcement of the North Carolina State Building Code, Administrative Code, Accessibility Code, Fire Code, Energy Conservation Code, and applicable City ordinances.
• Assist certified inspectors in interpreting and applying applicable codes and regulations.
• Review enforcement strategies and help ensure consistent application of requirements.
• Respond to complex citizen complaints and reports from other agencies concerning alleged violations.

Investigate and resolve community concerns

• Oversee investigations involving alleged violations of City ordinances and the International Property Maintenance Code.
• Interview complainants and witnesses and review relevant information.
• Conduct or participate in field investigations as needed.
• Evaluate findings and recommend appropriate resolutions.
• Help staff communicate compliance requirements clearly and professionally to property owners, residents, businesses, and other stakeholders.

Strengthen case management and documentation

• Supervise the development and maintenance of detailed case files for investigations, inspections, violations, and enforcement actions.
• Ensure accurate documentation, photographs, diagrams, illustrations, reports, correspondence, and other supporting materials.
• Review case information for completeness, accuracy, and consistency.
• Ensure staff are prepared to present cases before the Minimum Housing Standards Commission (MHSC).
• Monitor residential and non-residential cases to ensure presentations comply with Department and Division policies.

Use data to improve operations

• Establish internal controls and performance measures for the operational unit.
• Track and analyze complaint response times, compliance timelines, inspector workloads, and time spent in field and office activities.
• Use operational data to identify trends, resource needs, bottlenecks, and opportunities for greater efficiency.
• Monitor service delivery and implement process improvements.
• Develop proactive strategies for blight-prone areas and locations with recurring code violations.

Address vacant and problem properties

• Direct staff efforts to locate vacant residences and businesses.
• Coordinate appropriate measures to secure and post properties when necessary.
• Oversee regular inspections of vacant structures for transient activity, graffiti, vandalism, and other concerns.
• Maintain accurate operational records and prepare related reports.
• Support proactive approaches to preventing recurring violations and improving neighborhood conditions.

Lead and develop employees

• Supervise, motivate, coach, and evaluate assigned staff.
• Establish clear expectations and provide ongoing feedback and technical support.
• Help employees navigate complex inspections, cases, and enforcement decisions.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.
• Promote safe and effective field practices.

Collaborate across the community and City

• Work effectively with residents, businesses, property owners, City departments, elected officials, external agencies, and other stakeholders.
• Build productive relationships while addressing sensitive or complex compliance issues.
• Communicate technical and regulatory information in ways that are clear and accessible to diverse audiences.
• Represent the Code Compliance Division professionally in meetings, presentations, and community interactions.

Qualifications

Minimum Qualifications

• Associate degree from an accredited college or university.

• 7-9 years of directly related code compliance, inspection, or enforcement experience.

• Equivalency: High school diploma/GED and 9 plus years of directly related code compliance, inspection, or enforcement experience.

• 2 years of lead-worker or supervisory experience.

• North Carolina Law and Administration Certification.

• International Property Maintenance Code (IPMC) Certification.

• North Carolina International Code Enforcement Official Certification.

• Proficiency with Microsoft Office Suite and database software.

• Strong public speaking, written, and verbal communication skills.

• Ability to work effectively with internal and external stakeholders.

• Valid driver's license.

Preferred Qualifications:

• North Carolina Building Inspector Level I Certification.
• North Carolina Building Inspector Level II Certification.

01

What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED. All Education/Degrees must also be reflected in the Education section of your employment application.

• Not Applicable
• Some High School Education
• High School Diploma / GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate
• Juris Doctorate

02

Do you have a Valid Drivers License?

• Yes
• No

03

How many years of directly related code compliance, inspection, or enforcement experience? Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work history section of your employment application

• No experience
• Less than 1 year experience
• 1 years experience, but less than 3 years experience
• 3 years experience, but less than 5 years experience
• 5 years experience, but less than 7 years experience
• 7 years experience, but less than 9 years experience
• 9 or more years experience

04

"Clearly describe your years of directly related code compliance, inspection, or enforcement experience. If "No experience," please type Not Applicable or N/A in the designated area. Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work history section of your employment application

05

How many years of lead worker or supervisory experience? Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work history section of your employment application

• No experience
• Less than 1 year experience
• 1 years experience, but less than 2 years experience
• 2 years experience, but less than 3 years experience
• 3 years experience, but less than 4 years experience
• 4 years experience, but less than 5 years experience
• 5 or more years experience

06

"Clearly describe your years of lead worker or supervisory experience. If "No experience," please type Not Applicable or N/A in the designated area. Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work history section of your employment application

07

Do you have a North Carolina Law and Administration Certification? Certifications and/or License information must also be reflective in the duties/work section of application.

• Yes
• No

08

Do you have a International Property Maintenance Code (IPMC) Certification? You must indicate certification status in your application as well.

• Yes
• No

09

Do you have a North Carolina International Code Enforcement Official Certification? You must indicate certification status in your application as well.

• Yes
• No

10

Do you have experience with Microsoft Office Suite and database software?

• Yes
• No

11

Do you have a North Carolina Building Inspector Level I Certification?

• Yes
• No

12

Do you have a North Carolina Building Inspector Level II Certification?

• Yes
• No

13

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• I Understand

Required Question

Employer City of Greensboro

Address 300 West Washington Street

Greensboro, North Carolina, 27401

Website http://www.greensboro-nc.gov