Command Center Specialist

About Dean Dorton

Dean Dorton's team makes up one of the largest advisory firms in the United States. We thrive when you thrive! We are here to help you succeed in every step of your development and career as you work with nationally recognized experts in a recognized best place to work.

Our core values guide how we work, lead, and support one another every day. They are:

• Integrity- We do the right thing, integrity guides our decisions.
• Relationships- We value people, relationships drive our impact.
• Collaboration- We win as one team, collaboration fuels our success.
• Growth- We stay curious, growth is our mindset.

About the Team

Dean Dorton's Office Services team plays a vital role in supporting the firm's people, operations, and leadership through high-quality administrative and operational support. The team partners closely with firm leadership and internal stakeholders to ensure consistency, efficiency, and professionalism across daily operations. By maintaining strong systems, processes, and relationships, the Office Services team helps enable the firm to operate smoothly, scale effectively, and deliver an exceptional internal client experience.

About the Role

The Command Center Specialist supports Dean Dorton professionals by processing client-related projects and ensuring all deliverables meet firm standards. This role plays a critical part in preparing high-quality, accurate, and timely materials that support client service and firm operations

Essential Duties & Responsibilities

The essential duties and responsibilities of the Command Center Specialist role are outlined below in correlation with Dean Dorton's performance management impact areas.

Technical

Definition: Your specialized knowledge and expertise associated with the work you perform for/with clients (note: clients may be internal to Dean Dorton).

• Receive, scan, and process incoming client documents accurately and efficiently.
• Prepare, format, assemble, and review confidential client materials, including tax returns, financial reports, and proposals, in accordance with firm standards.
• Perform administrative and quality control reviews for outgoing client deliverables.
• Update project and document status within the firm's workflow management system.
• Maintain organized electronic file storage and documentation.
• Track and maintain inventory of supplies used in document processing.
• Serve as back-up support for the Front Desk Coordinator and Command Center Associate as needed.

Behavioral

Definition: The behaviors associated with performing your job (interpersonal skills)

• Demonstrate strong attention to detail and accuracy in all work products.
• Manage multiple assignments and deadlines with organization and accountability.
• Communicate professionally with Command Center leadership and internal stakeholders.
• Exercise discretion and sound judgment when handling sensitive and confidential materials.
• Collaborate effectively with team members to support workflow continuity.

Non-Charge

Definition: The contribution you make to Dean Dorton outside of client work.

• Support cross-training efforts within the Command Center to ensure operational coverage
• Participate in process improvements that enhance efficiency and quality standards.
• Contribute to a collaborative and service-oriented Office Services team culture.