CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Comm Process Specialist I, to support sales operations, Salesforce (SFDC) reporting, and commercial process improvement initiatives. This role partners closely with regional sales leadership to deliver actionable sales insights, improve operational efficiency, and support sales enablement initiatives across the organization. The ideal candidate will have experience with Salesforce, sales analytics, reporting, forecasting coordination, and process improvement in a fast-paced business environment. Type: Contract Job Title: Comm Process Specialist I Location: Charlotte, NC (hybrid remote) Pay Rate: Based on experience Work Hours: M-F 8am-5pm Education: Bachelor's Degree in a related field Key Responsibilities Analyze and report on Salesforce (SFDC), revenue, and POS data to support business decision-making Coordinate commercial forecasting, pipeline reviews, and weekly sales reporting activities Identify opportunities to improve sales processes, operational efficiency, and revenue enablement Partner with IT and business teams to support SFDC tools and sales enablement initiatives Train and support sales teams on Salesforce best practices and reporting tools Develop reporting dashboards, presentations, and operational summaries for leadership Support continuous improvement initiatives that reduce non-productive selling time Provide additional business reporting and analysis as needed Requirements Minimum 3+ years of experience in data analysis, sales operations, or commercial process support Working knowledge of Salesforce (SFDC) Strong analytical and problem-solving skills Advanced proficiency with Microsoft Office applications, especially Excel and PowerPoint Ability to summarize and communicate complex data clearly and effectively Strong organizational skills with the ability to manage multiple priorities simultaneously Excellent written and verbal communication skills Preferred Qualifications Power BI experience or knowledge preferred Experience supporting sales enablement initiatives and commercial reporting environments Ability to work independently and collaboratively in a dynamic environment Strong attention to detail and customer-focused mindset Additional Information No third party resumes will be accepted Drug testing and/or other employment-related inquiries may be conducted CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) CTG is an Equal Employment Opportunity employer CTG is an E-Verify Company To be considered for this opportunity, please apply directly through our website by clicking the link below. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.