Comfort Advisor

Lascko Services

  • Muskegon, MI
  • 23 days ago

    Highlights

    In this role, you will combine product knowledge, consultative sales skills, and a commitment to excellent service to guide customers toward options that best fit their comfort needs, energy goals, and budget. We are seeking a motivated and customer-focused professional to help homeowners and businesses make informed decisions about heating, ventilation, and air conditioning solutions.

    Numbers & Facts

    LocationMuskegon, MI

    Description

    We are seeking a motivated and customer-focused professional to help homeowners and businesses make informed decisions about heating, ventilation, and air conditioning solutions. In this role, you will combine product knowledge, consultative sales skills, and a commitment to excellent service to guide customers toward options that best fit their comfort needs, energy goals, and budget.

    What You Will Do

    • Meet with customers to assess comfort concerns, system needs, and improvement opportunities.
    • Conduct in-home or on-site consultations and present tailored HVAC solutions.
    • Explain product features, system benefits, financing options, and service agreements in a clear, professional manner.
    • Prepare accurate estimates, proposals, and recommendations based on customer requirements.
    • Follow up with prospects in a timely manner to answer questions and support the decision-making process.
    • Work closely with internal teams to ensure a smooth handoff from sale to installation or service.
    • Maintain organized records of appointments, customer interactions, and sales activity.
    • Stay current on HVAC products, technologies, efficiency standards, and industry best practices.

    What We’re Looking For

    • Strong interpersonal and communication skills with a customer-first mindset.
    • Ability to listen carefully, identify needs, and recommend appropriate solutions.
    • Professional presentation and the ability to build trust with a variety of customers.
    • Basic understanding of HVAC systems, home comfort products, or a willingness to learn.
    • Comfort using sales tools, CRM systems, and standard business software.
    • Strong organizational skills and attention to detail.
    • Ability to work independently and manage multiple appointments or priorities.
    • Valid driver’s license and reliable transportation may be required.

    Preferred Qualifications

    • Previous experience in consultative sales, home services, or HVAC-related customer service.
    • Knowledge of residential or light commercial heating and cooling systems.
    • Experience presenting estimates, options, or service agreements to customers.
    • Familiarity with energy efficiency, indoor air quality, or smart home comfort solutions.

    What We Offer

    • Competitive compensation structure with potential for performance-based earnings.
    • Training and ongoing support to help you succeed in the role.
    • Opportunities for professional growth and advancement.
    • A collaborative environment focused on service, quality, and customer satisfaction.

    Why Join Us

    This is an excellent opportunity for someone who enjoys helping people, thrives in a relationship-driven environment, and wants to make a meaningful impact through trusted comfort solutions. If you are driven, adaptable, and passionate about delivering value to customers, we encourage you to apply.

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