Columbus Park Guest Service Attendant

Troon

  • Chicago, Illinois
  • 30+ days ago

    Highlights

    Facility Cleanliness & Upkeep: Maintain cleanliness of the golf shop, cart barn, bag drop area, restrooms on course, restrooms in golf shop, and surrounding grounds . We're looking for energetic, people-friendly team players who love the outdoors and take pride in delivering a top-notch experience for every golfer.

    Numbers & Facts

    LocationChicago, Illinois
    Websitehttps://www.trooncareers.com/careers

    Description

    We're hiring part-time seasonal Guest Service Attendants at Columbus Park GC! We're looking for energetic, people-friendly team players who love the outdoors and take pride in delivering a top-notch experience for every golfer. No golf background? No problem — a great attitude, a willingness to be coached, and a passion for hospitality are all you need. As an Outside Service Attendant, you'll be a key part of daily golf operations, helping ensure every round runs smoothly from the first tee to the final putt.

    Compensation: $17.80 per hour

    Role Responsibilities
    • Starter Duties:
      • Greet golfers on the first tee with a warm, welcoming attitude and verify tee time reservations
      • Manage pace of play by briefing groups on course etiquette and expected round times
      • Communicate with the pro shop and ranger staff to ensure smooth tee sheet flow
      • Address guest questions about course rules, local rules, and layout
    • Ranger Duties:
      • Monitor pace of play throughout the course and assist groups falling behind
      • Patrol the course by cart to ensure golf etiquette and safety standards are upheld
      • Provide helpful and respectful guidance to golfers regarding pace and course policies
      • Communicate on-course issues or incidents to management promptly
    • Cart Attendant Duties:
      • Greet arriving guests, assist with unloading clubs, and stage carts for departure
      • Maintain the cart fleet — clean, fuel/charge, inspect, and stage carts daily
      • Assist guests with club cleaning and bag storage upon completing their round
      • Return and organize pull carts and rental equipment after each use
    • Golf Operations Support:
      • Support the pro shop team with daily operational tasks as directed by management
      • Assist with setup and breakdown for tournaments, outings, leagues, and special events
      • Communicate guest feedback and on-course conditions to the golf operations team
      • Coordinate with all departments to deliver a seamless guest experience
    • Facility Cleanliness & Upkeep:
      • Maintain cleanliness of the golf shop, cart barn, bag drop area, restrooms on course, restrooms in golf shop, and surrounding grounds
      • Regularly clean and sanitize carts, benches, ball washers, and common touch points
      • Empty trash receptacles throughout the course and facility as needed
      • Ensure the bag drop, putting green area, and practice facilities are tidy and presentable
      • Report maintenance or safety concerns to the appropriate staff
    Qualifications & Requirements:
    • Experience in golf, outdoor recreation, or hospitality is preferred but not required — we train the right people
    • Must be a people person — friendly, approachable, and enthusiastic about guest service
    • Coachable and eager to learn; receptive to feedback and willing to grow with the team
    • Ability to work outdoors in varying weather conditions for extended periods
    • Ability to lift up to 40 pounds
    • Comfortable standing, walking, and being on the move throughout the shift
    • Reliable, punctual, and dependable — the course counts on you
    • Basic communication skills; ability to interact positively with guests and team members
    • Valid driver's license or ability to safely operate a golf cart preferred
    • Must be 17 years of age or older 
    Schedule & Availability:
    This is a seasonal, part-time position. Candidates must have a flexible schedule and be available for any of the following:
    • Opening shifts (early morning start — the course waits for no one)
    • Closing shifts (evening close and cart barn shutdown)
    • Weekends (Saturday & Sunday — our busiest days)
    • Holidays and peak season dates
    • Season typically runs Spring through November
    • Hours will vary based on course operations and demand

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