Colocation Account Manager

Black Box Corp

  • Atlanta, GA
  • 5 days ago

    Highlights

    Build executive-level relationships with owners, developers, construction executives, and procurement teams. Familiarity with data center delivery methods, including Design-Build, EPC, and Fast Track construction.

    Numbers & Facts

    LocationAtlanta, GA

    Description

    Key Responsibilities

    Strategic Account Management

    Develop and execute strategic account plans for assigned colocation providers and regional operators.

    Build executive-level relationships with owners, developers, construction executives, and procurement teams.

    Maintain regular engagement with decision-makers throughout all phases of the project lifecycle.

    Position the company as a trusted long-term partner across multiple campuses and regions.

    Business Development & Revenue Growth

    Generate new revenue opportunities within assigned colocation accounts.

    Pursue negotiated opportunities for:

    New campus developments

    White space fit-outs

    Capacity expansions

    Tenant improvements

    Infrastructure upgrades

    Identify opportunities for repeat business across multiple geographic markets.

    Develop strategies to increase wallet share within existing accounts.

    Pipeline Management

    Build and maintain a healthy sales pipeline within Salesforce.

    Manage opportunities from lead identification through contract award.

    Develop annual account growth plans with measurable revenue objectives.

    Maintain accurate forecasting and monthly revenue projections.

    Client Engagement

    Serve as the primary point of contact for assigned customers.

    Conduct regular executive business reviews.

    Maintain consistent communication with:

    Client executives

    Project teams

    General contractors

    Design consultants

    Trade partners

    Quickly resolve customer concerns while maintaining strong relationships.

    Market Intelligence

    Monitor market activity including:

    New campus announcements

    Land acquisitions

    Developer activity

    General contractor pursuits

    Competitive positioning

    Identify emerging opportunities before projects reach procurement.

    Cross-Functional Leadership

    Coordinate closely with:

    Estimating

    Operations

    Engineering

    Finance

    Project Management

    Ensure seamless transition from pursuit through project execution.

    Support project teams throughout delivery while maintaining customer relationships.

    Proposal Development

    Lead customer strategy for major pursuits.

    Coordinate proposal development and pricing strategy.

    Participate in contract negotiations.

    Support presentations and executive-level client meetings.

    Salesforce & Reporting

    Maintain accurate customer information and opportunity tracking.

    Update pipeline weekly.

    Provide monthly forecast reports.

    Document customer meetings, action items, and strategic plans.

    Qualifications

    Required

    7+ years of sales or account management experience.

    Experience selling into the data center, mission-critical, construction, electrical, or technology infrastructure industries.

    Proven success managing large strategic accounts.

    Strong executive relationship management skills.

    Demonstrated ability to develop long-term customer partnerships.

    Experience with Salesforce CRM.

    Excellent communication, presentation, and negotiation skills.

    Willingness to travel approximately 30-40%.

    Preferred

    Experience with colocation data center providers.

    Knowledge of Division 27 structured cabling and low-voltage systems.

    Understanding of hyperscale and enterprise data center construction.

    Experience of working with general contractors and mission-critical construction teams.

    Familiarity with data center delivery methods, including Design-Build, EPC, and Fast Track construction.

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